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Work Background
Acclivity Health Solutions, IncQuality Assurance Manager
Oct. 2020 - Jul. 2024United States- Championed quality assurance efforts for a HITRUST organization creating client-facing software using the ACG algorithm to calculate predictive analytics for healthcare providers that required high-quality product delivery.
- Managed business analysis responsibilities, including writing / reviewing epics, user stories, defects, release notes, user guides, performing root cause analysis and translating multiple assessments into Spanish, all with the highest level of accuracy and attention to detail.
- Authored multiple QA guidelines, and trained global QA and development resources monthly in QA processes, test case standards, best practices, creating user stories/requirements and the US healthcare system.
- Created over 12,000 test scenarios for a robust regression test set, ensuring thorough product testing and validation.
AllscriptsPrincipal Quality Assurance Analyst
Oct. 2017 - Jul. 2019United States- Led QA UAT for the development of the Sunrise Rx Writer application across two global Scrum teams, ensuring quality for integrated hospital and ambulatory web, enterprise, iOS, and Android applications.
- Designed and executed functional, integration, performance, and regression test sets to validate new and modified software programs against user requirements and guidelines.
- Developed, groomed, planned, and led user stories for the dose and creatinine clearance calculators, with APIs to pharmaceutical reference tables for dose checking.
- Authored, reviewed, and edited user documentation for multiple applications.
- Created and facilitated local and global QA training on test case creation, test lab management, test suites, parameters, and configurations, addressing critical skill gaps.
- Collaborated cross-functionally within multi-faceted Scrum teams to ensure alignment on shared deliverables.
- Provided quality updates to senior leadership and key stakeholders.
McKessonPrincipal Quality Assurance Analyst
Oct. 2015 - Oct. 2017United States- Promoted to Principal Quality Assurance Analyst, recognizing exceptional leadership, technical expertise, and outstanding contributions to quality assurance excellence.
- Led quality assurance for Paragon EHR applications, leveraging business requirements and prior clinical experience as an end user to guarantee thorough and efficient testing.
- As the HP ALM administrator, maintained the test repository, developed comprehensive educational materials and guidelines to train hundreds of offshore dev & qa engineers in test case/set creation, execution, regression test coverage requirements, as well as the end-user/provider experience in the US healthcare system.
- Completed intensive training to become an administrator and trainer for Microsoft Test Manager, subsequently training all Paragon employees transitioning to Allscripts.
McKessonQuality Assurance Engineer
Aug. 2011 - Oct. 2015United States- Created manual and automated test plans for new development (re-architecture of existing product) and maintenance leveraging business requirements and test automation to guarantee thorough and efficient testing.
- Created and led the QA Test Auditing team, driving the development of SOPs, expectations, and documentation, and delivering actionable statistical insights.
McKessonPharmacist User Experience SME
Jan. 2010 - Aug. 2011Alpharetta, Georgia, United States- Collaborated with a team of pharmacists to define requirements and test the comprehensive re-architecture of Horizon Meds Manager, the leading hospital pharmacy order entry system, enhancing user experience, efficiency, and patient safety.
- Trained as a QA engineer to pioneer automation of manual tests for regression testing, revolutionizing testing efficiency, reducing manual effort, and sustaining seamless functionality across updates and releases.
Hire DynamicsHospital Pharmacist
Oct. 2007 - Dec. 2009In this position, I compounded and dispensed prescription medications and other pharmaceuticals. I reviewed medication orders priors to administration in the Pre-Op, Recovery, and Inpatient setting. I managed pharmacy inventory, properly ordering medication, and executing formulary management. I assessed and managed all medications requiring Kinetic considerations. I communicated critical information to clinical staff and patients. I also directed a team of pharmacy interns and technicians, ensuring regulatory compliance. My key accomplishments include:
■ I was a two-time winner of Associate of Year award due to strong work ethic and leadership skills. Earlier in my career, I worked as a Pharmacy Manager at Publix Pharmacy from 3/2006 to 10/2007, and as a Team Pharmacist for Department of Homeland Security from 8/2003 to 3/2006.
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