Anthony Mukwavi Chella

Retail Business Supervisor @AB Bank Zambia

Economics&FinanceUndergraduate StudentAppointment SetterCustomer Support Representative🎓 StudentStartup FounderTranslatorCall CenterSales ManagerBusiness Development ManagerMarketingFinancial AnalystSales & BizDevInvestment OfficerInvestment BankerCustomer ServicePortfolio ManagerEntertainmentFinance🏐 SportsClient Relations SpecialistBusiness OwnerCustomer Care SpecialistCustomer Retention SpecialistComplaint Resolution SpecialistAssistantAdministrative AssistantPersonal AssistantExecutive AssistantResearch AssistantCRM managerBanking OperationsData EntryData Entry SpecialistTyping SpecialistData Entry Associate

Banking professional with over a decade of experience in financial services, specializing in microcredit management, credit analysis, and business development. Holds a BA in Economics and has advanced to Retail Business Supervisor at AB Bank Zambia, successfully leading teams, managing loan portfolios, and ensuring regulatory compliance. Expertise includes financial reporting, risk assessment, and client relationship management, with a strong record of enhancing portfolio performance and driving financial inclusion. Professional development includes advanced training in Customer Relationship Management and SME Finance from the Frankfurt School of Finance & Management.

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