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Work Background
TOPS Products LLCContent Specialist Supervisor
Oct. 2021 - Apr. 2024
Clear GeniusDirector Of Operations
May. 2017 - May. 2022O'Fallon, MOMarketing & Sales • Customer Service for both Amazon and Clear Genius website
• Marketing Strategies for brand awareness and strengthening sales
• Social Media content and creative initiatives
• Product Managing to make sure manufacturing and logistics are in place for shipments
• Managing inventory levels across all channels
TOPS Office ProductsProduct Manager
Jan. 2014 - May. 2017Greater St. Louis AreaTOPS Products
Product Manager – St. Louis, MO • Manage new and existing product life cycles from strategic planning to tactical activities.
• Develop and document new and existing product specifications.
• Work closely with engineering, management, and production personnel to maintain integrity of products.
• Communicate with customers to determine scope of projects, changes to products, complaints or product defects. • Maintain a close relationship with production facilities to ensure products are being produced to true specifications.
• Improve products or processes through new materials or processes. • Provide the sales team with the necessary technical expertise to enable them to sell the product, including printed and electronic promotional material, product training, and sales data.
• Visit stores for market research and competitive frame. • Provide information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.
• Bring new products to market by analyzing proposed product requirements and product development programs; create return-on-investment analyses; establish time schedules with engineering and manufacturing.
• Determine product pricing through market research data, production costs, and customer volume.
• Work closely with creative team to create marketing materials, packaging designs, new-product designs, and web content.
Weinhardt Party RentalsParty Planner
Feb. 2013 - Dec. 2013Greater St. Louis AreaParty Planner
• Help customers with planning their event
• Determine what size tables, chairs, tents, etc would work best with their party theme and venue size
• Develop new visuals for the showroom to highlight the products we had
• Schedule deliveries and pick up of items, making sure all items were ready for delivery and making sure they arrived on time
Directory Publishing Solutions, Inc.Directory Sales Support Administrator
Mar. 2010 - Feb. 2013Greater St. Louis Area• Dividing up sales leads among sales reps working the market
• Creating marketing materials for sales reps in individual markets
• Shipping leads, marketing materials and any other items the sales team would need in a market
• Connecting customers with sales reps in the market
• Setting up appointments between the sales team and customers
• Generating new leads for the sales team
• Contacting customers with questions or issues in their orders
• Entering sales information into the database
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