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Network Power<100 people
Roles
🔥100%
Startup Founder
💸100%
Marketing
100%
Business Owner
Geos
🇬🇧100%
United Kingdom
Work Background
Cape Town Sales Manager
AngelshackCape Town Sales Manager
May. 2024City of Cape Town, Western Cape, South Africa
Branch Manager
IGMIS EXPRESS HOLDINGSBranch Manager
Jan. 2023 - May. 2024Cape Town, Western Cape, South Africa
Area Sales Manager
The Courier GuyArea Sales Manager
Jul. 2019 - Oct. 2022Cape Town Area, South Africa
Ecommerce Specialist and Regional Customised
Bantex South AfricaEcommerce Specialist and Regional Customised
Oct. 2013 - Jul. 2019Western CapeBantex Customised caters to the needs of a broad spectrum of customers, with its unique combination of state of the art technology, innovation, product design, superior quality and is backed nationally and internationally by experts in this field. I manage all e-commerce accounts for the company and have grown the portfolio by 300% in a 2 year period, I enjoy the relationship building and believe thinking out of the box contributes a lot to how growth can be achieved. I was awarded best performer in sales in 4 of the 6 categories for 2017.
Manager of Marketing
Self-employedManager of Marketing
Jan. 2008 - Dec. 2013• Marketing analysis and strategies • Event Planning • Assist clients with their company events and promotional items. • Crisis control & customer retention • Liaisons with suppliers • Negotiating better prices with suppliers to ensure we remain competitive • Quality control all production of goods • Quoting, Invoicing and ensured timeously delivery • Graphic Design • Web Design • Creating Marketing Strategies • Implementing marketing strategies and plans • Sales • Company Branding • Regularly liaising with clients to identify new business opportunities • Ensuring all clients understand the services on offer • Advising on changes and trends in the marketplace and the activities of competitors
Marketing Manager
China Auto ManufacturersMarketing Manager
Jan. 2008 - Dec. 2008Johannesburg• Manage 6 marketing personnel and 8 customer service consultants and responsible for 43 dealerships country wide. • Managing of potential dealers • Brand building and awareness • Supervise and sign off final evaluations for all shows, promotions and launches • Conducting yearly/monthly and weekly marketing meetings • Assist and overlook in the development of the marketing plans. • Ensure the marketing plan is strategically carried out through delegation. • Ensure inventory control with marketing material • Allocation of material to dealers. • Assessing and ensuring all marketing activities remain within the budget. • Develop and supervise training for sales staff in dealers • Developing standards and implementing policies and procedure within dealerships. • Compile and assess audits • Quickly and effectively solve customer challenges. • Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service. • Supervise and train call center agents
Standards Co-ordinator and Customer Relations
CMH WestrandStandards Co-ordinator and Customer Relations
Jan. 2006 - Dec. 2008Johannesburg• Implementing General Motors standards, policies and procedures within 2 dealerships. • Conducting monthly audits • Implementing action plans based on audit results to improve CSI (Customer Satisfaction Index) and enhance customer retention. • Develop CRM strategies • Maintain and ensure continuous improvement within the dealerships. • Analyse workshop performances • Handling of customer complaints and ensuring relevant management attend to them • Following up on previous complaints to ensure action has been taken. • Implementing action plans to ensure no repeat problems • Conduct weekly workshops with all staff • Updating of staff turnover register • Ensuring correct orientation for all new staff • Coordinating all staff training • Ensuring Health and Safety requirements are always met and ensure that all relevant staff attend health and safety training. • Preparation and conducting of manager meetings. • Assisting with marketing requirements and ensure they meet the General Motors standards. • Assisting with stock control and invoicing • Organizing of all dealer functions and promotions.

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