Brian Munroe - Managing Director, MTI Global Group LLC

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Network Power<100 people

Roles

🧨100%

Consulting

💸50%

Marketing

👍50%

Sales & BizDev

Geos

🇺🇸100%

United States

Work Background

monday.comMTI Global Group LLC - Certified Sales & Implementation Partner - all products

May. 2023"We're thrilled to announce that MTI Global Group is now a certified partner with Monday.com! Give Monday a try: https://try.monday.com/mtiglobalgroup As a leading work operating system, Monday.com provides a robust and flexible platform that powers teams to run projects and workflows with confidence, and we're excited to bring this powerful tool to our clients. Leveraging our deep knowledge of business processes and digital transformations, we're ready to help your team build customized workflows, optimize project management, and improve team collaboration. Our services now extend to full Monday.com implementations - from initial setup and integration with existing systems, to customizing your Monday.com environment to perfectly match your unique business needs. We'll also help automate your workflows to reduce manual work and increase efficiency, while providing you with the training and support you need to get the most out of Monday.com. With robust reporting tools and dashboards, we ensure that you have the insights to track team performance and project progress effectively. Partnering with Monday.com reinforces our commitment to providing state-of-the-art solutions for improving productivity, collaboration, and overall operational efficiency. Connect with us today to learn more about how we can help you harness the power of Monday.com for your business." - Brian

AristocratProgram Director

Jun. 2022 - Nov. 2022Las Vegas, Nevada, United StatesAs part of the CXS Mobile and Digital Products PMO focused on execution and delivery with key clients to establish a culture of collaboration and a develop a high-performance environment to deliver robust and exciting gaming experience to our customers. Responsibilities include: • Executive level communication and presence for external partners and customers • Own the end-to-end implementation oversight of large-scale, cross functional products for high impact customers • Skilfully navigate the needs of both internal and external customers, finding the optimal balance between executing to Aristocrat’s strategy and ensuring customer satisfaction • Identify gaps in process and communication and take proactive steps to ensure cross functional alignment • Understand deliverables and internal timeframes, learn customer needs, and propose installation timeframes that align with that customer need • Lead and influence a team of diverse stakeholders to deliver a portfolio of projects on time by managing resources, risks, and expectations • Planning and adjusting plans in fast paced and fluid work environment • Propose and drive continuous improvements into PMO and CX organizations from well facilitated lessons learned sessions • Clearly articulate and escalate as appropriate risks, issues, and customer sentiment while representing the interests of CXS and moving team and project forward • Communicate flawlessly and succinctly by tailoring information from multiple sources to keep all stakeholders informed and engaged with project progress in a variety of formats • Present expert level analysis of impact, dependencies, and risk for any project deviations • Mentor and train team in new processes, tools, and systems • Facilitate excellent meetings with clear agenda, engaged participants, and identified next steps • Proactively track action items working with the team to overcome hurdles to keep projects on schedule

RemitlySr. Project Leader

Oct. 2021 - May. 2022Las Vegas, Nevada, United StatesUnder Contract with 120VC. Utilizing Smartsheet, developed the SOX and SOC2 assessment and remediation program for Remitly to remain compliant with financial and data security policies and procedures. Realized 3rd party security and data compliance monitoring through the data gathering and tracking of over 80 financial vendor partners, scoring each partner on their data retention risk. Enabled Remitly to achieve User Access Request compliance through development of the SOX application monthly attestation program.

Renaissance Network ReinventVP - Government & Telco Solutions

Jan. 2021Flower Mound, Texas, United StatesMinority organization with applications, supply and services for Telecommunication, Government and Military. Renaissance streamlines innovation, engineering-centric repairs, and supply chain management solutions that reinvent businesses across their life cycle. We deploy service solutions in every major carrier around the globe and pride ourselves on 5% or lower scrap rate, 95% on-time delivery 24/7, and the most sustainable, environmentally friendly solutions. Our seasoned high-tech industry experts fast-forward solutions to even the most complex issues. With strategic locations spanning from Ottawa to Dallas to Belfast, we reside in all areas rich in technical expertise. Markets served: Telecom, Medical & Healthcare, First Responders, Military & Defense, Aerospace / Aviation.

Avantage® EntertainmentManaging Director

Oct. 2020 - Aug. 2021Avantage® Entertainment is a cutting-edge sports analysis and media company. We aim to enhance your entertainment experience with around-the-clock breaking news and premium insights on the biggest clubs and players in the world. Responsibilities: Develop and mentor the line of business (LOB) owners and managers to continue the reporting and management of LOB status, priorities, and directives. Plan, develop, implement and direct the organization’s performance based on metric trends reviewed with each LOB. Look for both positive and negative trends to address. Lead and motivate team to advance employee engagement and develop a high performing organization. Analyze and make recommendation on the impact of long-range growth initiatives, planning, and introduction of new strategies and regulatory actions. Analyze problematic situations and occurrences and provide solutions to ensure company visibility and create the path forward towards survival and growth. Create, improve, implement and enforce policies and procedures of the organization that will improve operational and financial effectiveness of the company. Communicate effectively and establish credibility throughout the organization and with the Founder as an effective developer of solutions to business challenges. Provide strategic input and leadership on decision making issues affecting the organization; specifically relating to the evaluation of potential mergers, acquisitions or partnerships. Act as a strategic advisor and consultant offering expert advice on contracts, negotiations or business deals that the corporation may enter into. Mentor and interact with members of staff at all levels to foster growth and encourage development among senior executive team and all members of staff.

PMI Southern Nevada ChapterVolunteer - VP Education

Jan. 2020 - Jan. 2023Las Vegas, Nevada AreaVision: To be the professional organization of choice for the project management community of Southern Nevada. Mission: Provide premier networking, education and presentations to support the needs of the project management community. Core Values: Create an environment and opportunity to develop knowledge, skills and professionalism in the application of project management; Foster and enabling corporate, community and educational networking opportunities; Partner with business and academia to unleash the power of project management; Attract, developing and retaining leadership to ensure the future of the organization; Offer PDU opportunities to members; Offer programs to enhance members’ project management skills; Have nationally known speakers make presentations at monthly meetings at least twice a year

Willis Towers WatsonSr. Program & Customer Success Manager

Jul. 2019 - Jun. 2020United StatesMTI Global Group LLC - Customer Program Management of the Citrix Flex environment creation and migration. 84 concurrent projects with a user community throughout the globe moving their current Citrix 6.5 environments to Flex. This program represented just over 1,000 servers across all GEOs and each project is broken down into the various phases: • Workload Discovery - gaining a detailed understanding of the application architecture along with a technology, commercial, and compatibility review for transition to Flex • User Discovery - Establish access metrics including usernames/counts, standard/peak volumes, geography/locations, dependencies, performance • Functional Testing - Create separate environment for user testing, with identification and remediation of any reported issues • Scheduling - Build a migration plan ensuring that all impacted and interested parties are notified of potential service disruption • Service Transition - Ensure that the migration is executed out in accordance with defined and agreed procedures and thoroughly tested with stakeholder sign-off • Decommission - Retire legacy services subject to sign-off and after agreed period and satisfactory operations within the new environment All status reports, business dashboards, client executive dashboards, financial tracking, activity tracking, and team reporting is built entirely using Smartsheet for industry best practice in program monitoring and controlling.

Envision HealthcareSr. Program Manager

Jan. 2019 - Dec. 2019Fort Lauderdale, Florida, United StatesMTI Global Group LLC - Customer Engaged at Envision to lead two large program initiatives in the financial and HR departments. Program 1 - TAX ID (TIN) • A full discovery, organization, development, and implementation of an organizational-wide TIN registry. Starting with the creation of a standardized glossary of terms, the new TIN registry will replace all dispersed sources of TIN information with a single source of truth registry useful to all stakeholder groups for their custom reporting and data maintenance. • Conduct a full discovery of all sources of TIN data within the organization. Determine the total number of Tax Ids and sourced all spreadsheets, databases, and working files from stakeholder groups • Creation of a standardized glossary of terms used for the new TIN data process. • Development of a new centralized TIN Registry to create a single source of truth, ensuring all required data points from various stakeholder groups is considered • RACI-based workflow designed to eliminate duplicate work such as entry, changes, deletions, reporting, etc. • Implementation of the new TIN registry and corresponding workflow to all effected stakeholder groups with training to support the rollout • Monitor the usage of the TIN registry along with adherence to the new workflow Program 2 - HR Performance Management system integration - HRPM Create and implement a single source standardized HRPM system in support of 2019 performance reviews. Consolidation of over 30 different forms, rating systems, and competency trackers to a standard online tool backed by a new leadership framework. • Creation of baseline of values, and behaviors for standardized appraisals for all employees • Common review timeline – bring the organization together under a common timeline for feedback and appraisals • Creation of a management discussion guide that facilitates staff conversations around performance and wellness

CitrixSr. Program & Engagement Manager

Nov. 2014 - May. 2019Americas Consulting - Fort Lauderdale FLAssigned to Citrix Consulting Services (CCS) largest client projects to provide program management and governance to the project teams and ensure customer success during and post project implementation. Client industries: • National healthcare program • Several national financial/banking programs • Several technology partners programs Due to increased client demand, responsible for new CCS fixed price contract creation and negotiations ensuring both Citrix and the client are satisfied with the terms of the program. (CCS historically only did time & material contracts) Worked side by side with the sales teams to ensure the Delivery organization can deliver exactly what has been committed to each client. Led a cross functional team with managerial responsibilities within the Americas Sales and Consulting organization to create a project management practice (PMO) to qualify each sales opportunity as a project, ensure the appropriate resources are assigned, the appropriate tools and templates are created for use, ensure the appropriate training has been given to each resource, and finally the proper level of program governance is applies to each opportunity. Provided the Citrix New Hire Training program (NHT) some of my own project management training to the program to teach technology focused team members how to be an effective member of a project team, and to consider project and program management as a potential career path within Citrix. Creator of the CCS Leadership Webinar Series, responsible for each month creating meaningful leadership strategies webinar and delivering those webinars to the CCS resources and their management.

MTI Global Group LLCSales & Programs Director | Sr. Program/Project Manager

Sep. 2000WorldwideWoman-Veteran Owned and Certified Project Management Consultive-Training Organization focusing on large scale implementation and technology complex projects and programs. Formally Munroe Technologies Inc in Canada 9/2000 - 12/2012. Reformed in the US under new ownership. MTI Global Group is a Program & Project management consulting and training firm that provides unparalleled excellence across an array of industries, technologies, and disciplines. Focusing on delivering innovative project management solutions to meet the immediate needs and strategic goals of today’s growing businesses. MTI is renowned for its specialized capabilities with PMO development, Program & Project management, as well as Rescuing & Recovering troubled projects through our successful Rescue My Project™ methodology. From delivering high-risk, complex programs to fully recovering troubled projects, and everything in between, we leverage a well-established suite of management tools, templates, and leadership capabilities to drive the results to a successful outcome.