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Work Background
Threads Custom GearSales Professional
May. 2022Traverse City, Michigan, United StatesMy main focus is working with local sports teams, coaches, schools and other amazing clients too assist them with their screen printing and embroidery needs. I also work with many of them each month putting together online webstores offering their parents, teams, offices - spirit wear to purchase, helping create great logos for everyone involved. Helping one on one to put together the best products that will work for everyone. Along with working on the sales end there has been a lot of project coordination that has gone into place to make sure the jobs get through on time, working with the entire team throughout the building. Communication is a huge factor in this role from the very beginning with all of my clients, which I feel is very important in keeping them satisfied in as many aspects as I can. As well as being organized in my role and in top of my daily tasks.
Mitchell Graphics, Inc.Project Coordinator and Customer Service
Jan. 2021 - May. 2022Traverse City, Michigan, United StatesWhile working at Mitchell Graphics I was a project coordinator for the sales team. I helped coordinate their jobs through the entire process through our shop. From entering the job, working with the customer, obtaining their art for our graphic design department, getting the jobs approved and making sure it was moving on a timely basis. Having the proper communication with the customer so they are aware of the status of their jobs was a key point of communication that was needed as well as superb organizational skills.
Threads Custom GearWarehouse & Inventory Manager
Dec. 2019 - Jan. 20212488 Cass Rd, Traverse City, MichiganIn charge of the daily deliveries. Checking in all inventory that goes with daily projects. When projects are completed, coordinate the sorting for individual pickup or shipping. In charge of the shipping process for major accounts with UPS and smaller individual items that ship USPS. Manage Threads UpNorth Michigan brand for Retailers over the state of Michigan while also the retailer invoicing system via Microsoft Excel and managing our retailer catalog. Fill online orders through our website, while also managing inventory for several other vendors and handling their shipping. In charge of maintaining the website of UpNorthMichigan.com. Updated ordering system for retailers invoicing system in Microsoft Excel. Assist with production of heat sealing tags as well as vinyl on T-Shirts for many local Retailers on a daily basis.
Brys VineyardsWine Specialist
Jul. 2020 - Oct. 2020Traverse City, Michigan, United StatesProvide customer service while serving as a server on a team at Brys Vineyards. Currently perform many duties as part as a seasonal job. Provide the first line of communication to the guest by greeting, directing and answering questions regarding the wines and vineyards. Serve samples of wine to customers, while also using the point of sale system to transact sales and maintain tasting room inventory. Promote the wine club. Ensure tasting room and lawn bar inventory areas are clean, neat and stocked at all times depending where I am currently working.
Cherry RepublicSeasonal Order Processor
Oct. 2019 - Dec. 2019Traverse City, MIAnswered phone calls daily from customers. Entered orders into computer system.
Seabase CoHomemaker
Oct. 2007 - Dec. 2019
ALPENA PUBLIC SCHOOLSSubstitute Teacher and Substitute Administrative Assistant
Jan. 2013 - Jan. 2016Alpena, MITaught various elementary classes (K-5 and physical education) implementing teachers' lessons plans. Worked in the main office of the Elementary school, answering phones, administering medicine students, as well as other basic office duties. Consistently requested by teachers to substitute in their classrooms as well as in the office.
DowSr. Finance Technologist
Feb. 2005 - Oct. 2007Midland, MichiganCoordinated accounting services, billing, reporting for internal/external clients. Processed payroll and benefit account reconciliation for hundreds of employees, voucher processing, arrears adjustments/reconciliation and general ledger accounting. Managed retiree over payments, employee receivables, benefits billing and voucher payment in collaboration with A/P department.
- Created manuals on step by step processes for Sr. Finance Technologist role, creating efficiency and effectiveness for systems and training for future employees.
DowSeveral Roles - Please see in Description
Apr. 2001 - Feb. 2005Midland, MichiganPricing Coordinator - Kelly Services for Dow Chemical - August 2001 - November 2001
Senior Client Services Associate - November 2001 - April 2004 and September 2004 - February 2005
Global Scripting Subject Matter Expert - April 2004 - August 2004