Aug. 2014 - Apr. 2016Sierra Vista, ArizonaEstablish checking accounts, savings accounts, IRAs/ Time Accounts, Credit accounts, other products/ services (online banking, debit cards)
• Provided excellent customer service by referring appropriate financial questions to supervisory staff.
• Process monetary transactions
• Maintain and balance cash drawer
• Building and managing lifelong customer relationships
• Understanding customers’ financial needs and showing them how to get the greatest possible value from our products and services
• Analyzing current customer relationships and proactively contacting customers with recommendations to help them
• achieve financial success
• Developing and maintaining relationships with Wells Fargo partners to maximize sales opportunities
• Accomplishments
• Acquired Bronze level within first month of employment
• Facilitated Diversity and Inclusion exercises
• Achieved over 100+ perfect surveys/ WOW Awards as a Personal Banker at Wells Fargo.
• Nominated for Diversity Champion,
• Nominated for Best Dressed
• Nominated for Most Likely to Succeed
• Arizona State notary/NLMS# acquired
Connect WirelessStore Manager
Feb. 2013 - Aug. 2014
AEGIS COMMUNICATIONSTeam Lead/ CCR
Nov. 2011 - Jan. 2013Sierra Vista, Arizona
Lee's Karate & Cardio KickboxingMixed Martial Arts Instructor
Apr. 2011 - Mar. 2023Sierra Vista, AZApril 2011 - Present
4x Silver Medalist at NAGA Phoenix 2014
• Bronze Medalist at NAGA Phoenix 2012 • Finalist at Desert Quest Championships 2012 • Students/Team earned Bronze Medal at NAGA Phoenix 2012 • Instruct students in American Top Team Muay Thai Kickboxing • Instruct students in American Top Team No-Gi students/team earned Silver Medal at NAGA Phoenix 2013
Lee's Karate & Cardio KickboxingBoxing Instructor
Apr. 2011 - Mar. 2023Sierra Vista, AZ
T-Mobile Exclusive Retailersenior sales professional
Nov. 2010 - Aug. 2011December 2010 - August 2011 (8 months) • Sierra Vista, Arizona Maintained inventory and operations of T-Mobile products.Recieved multiple emails of praise for outstanding customer service. Sold over 500 cellphones and mobile broadband devices. Lead Salesman in T-mobile Express Miles Program in my region.
Mobile Magicmanager/ senior sales professional
Mar. 2009 - Jul. 2010Tucson, Arizona AreaMarch 2009 - June 2010 (1 years 3 months) • Sierra Vista, Arizona • Maintained inventory and operations of AT&T products and devices • Lead Sales for Smartphone devices in Arizona for 6+ months • Helped establish profitable market in Cochise County • Supervised employees with daily customer service scenarios • Sold 240 devices with only 22 returns or exchanges • Awarded 8900 Javelin for leading Blackberry closer in Arizona by RIM
US ArmyCable/wire systems installer
Jun. 2001 - Mar. 2005June 2001- March 2005
31L10 Cable/Wire Systems Installer/Maintainer U.S. Army
q Operated and maintained analog and digital voice telephones
q Provided communications support to numerous tenants and directorates
q Responsible for the safety, morale and well being of 7 or more soldiers
q Certified in Wire System Installer and Maintenance Course, Ft. Gordon Georgia Key skills
q Secret security clearance q Test circuits and locate line faults
q Installation of cable and wire systems q Inventory control
q Cable splicing q Team leader
q Training in hazardous materials q Record keeping
q Army Achievement Medal for work performances overseas q Construction of tactical and cable lines
Intch is a Professional Networking App for the Future of Work