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Work Background
SOCOTECAccounts Receivable/ Collections Specialist
Aug. 2024New York, New York, United States-Accurate posting of all checks, credit card and EFT payments. -Processing credit card payments. -Collecting payment for past due invoices. -Assisting the accounting dept. in daily tasks -Answering and sending emails to customers, in regards to payment and invoices. -Processing purchase orders. -Delivering statements monthly to customers or as needed.
Sobel Network Shipping Co., Inc.Accounts Receivable / Collections Specialist
Jul. 2022 - Aug. 2024-Accurate recording of all credit card and ACH bank payments and posting checks -Processing credit card payments, in relation to customer invoices. -Applying and posting all payments to the corresponding invoices -Collecting payment for past due invoices -Extensive use of Cargowise and Microsoft Office -Assisting the Controller in daily tasks -Answering and sending emails to customers, in regards to payment and invoices.
Firecom IncAccounts Receivable Specialist
Sep. 2019 - Jan. 2021Woodside, New York-Responsible for the daily deposits of checks into our online banking system. -Accurate recording of all credit card and ACH bank payments -Reconciliation and closing out financials at the end of the month -Weekly distribution of all financials to senior management. -Processing credit card payments, discounts, and credit memos in relation to customer invoices. -Applying and posting all payments to the corresponding invoices -running detailed reports such as cash reports, aging summaries, and back logs -extensive use of the computer systems AS400 and Infor -Assist management with records for auditing -Responsible for keeping detailed and accurate records
H&R BlockAdministrative Specialist
Jul. 2017 - Sep. 2019• Creating Invoices as well as credit, check and cash transactions
• Heavy use of QuickBooks and Salesforce
• Answering high volume switchboard while greeting and addressing current & new clients.
•Heavy email correspondence, while helping with other tasks around the management office.
Cushman & Wakefield - Formerly DTZFacilities Coordinator
Sep. 2015 - Jul. 2017United States- Creating & Closing out Purchase orders and Invoices
- Administering & Closing out HelpDesk Tickets
-Corresponding with Engineers, Construction team, & Maintenance workers
-Special Projects management -Maintaining Certificates of Insurance
-Work permit management
SEIUClient Support Specialist
Jul. 2011 - Dec. 2014United States• Answered high volume inbound switchboard, while following a detailed script (120- 180 calls daily).
• Set and confirmed medical appointments for callers.
• Verified Health Insurance via Navicure
• Answered medical related questions and concerns through Live Chat powered by Live Person on company’s website
Inwood Country ClubFront Desk Manager
May. 2007 - Dec. 2011United States• Maintained high volume switchboard.
• In charge of all guest relations and club Spa.
• Delivering mail and faxes to the appropriate departments.
• Maintained and updated the club’s website.
• Greeted members, and signed in guests.
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