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Work Background
Career BreakPersonal goal pursuit
Jan. 2024Nashville, Tennessee
ChiefMember
Feb. 2022 - Feb. 2024
Keystone Agency PartnersChief People Officer
Dec. 2021 - Dec. 2023Remote · RemoteLed the build of a scalable and sustainable Human Resource function to support Keystone Agency Partners across all Partner Agency locations (~1200 teammates across 32 states and 19 agencies). In 2 years, we designed and implemented the delivery of People Processes, Systems, Resources and Strategy though leadership to our Partners. The delivery model we have created is built to fit our culture of Connected Autonomy, supporting our agencies to be uniquely themselves while growing at an exponential pace. Accomplishments include: - Established an interconnected Executive team whereby we align, agree and deliver results to both our Agency Partners and our Financial Sponsors.
- Created a methodology and approach for fast-paced Mergers and Acquisitions which supported multiple transactions monthly, over 70 in 2 years.
- Implemented ADP Workforce Now with 20 unique Teammate Portals, specific for each Agency Platform Partner, inclusive of all HCM modules to provide a robust operating system to manage and support teammates.
- Focused on regulatory compliance to employee teammates in 32+ states
- Led intentional thinking for longer term people planning in an industry where 10-15% of the population is retirement eligible.
Bridgestone AmericasVice President, Bridgestone Business Services
Aug. 2020 - Dec. 2021Nashville, Tennessee, United StatesSkills: Organizational Effectiveness · Strategic Human Resources Leadership · Workforce Planning · HR Project Management · Analytical Skills · Team Management · Continuous Improvement · Culture Change · People Management · Performance Appraisal
Bridgestone AmericasExecutive Director, HR Service Delivery
Sep. 2017 - Aug. 2020Greater Nashville Area, TNBuilt and implementing a multi-year strategy to enhance the teammate experience for the BSAM enterprise. Lead the execution of design, build and run of HR Service Delivery, inclusive of benefits administration, payroll, workforce planning & analytics, HR information systems, HR contact center, process design and continuous improvement, and change management teams. Lead and empower a team of 75 to delivery with excellence.
• Designed a team to execute a 4-year plan to overhaul how services are delivered teammates through standardization utilizing shared services and alternative sourcing models as appropriate.
• Completed an evaluation and selected a new Human Capital Management system to significantly reduce administrative activities for managers and teammates across manufacturing and retail.
• Deliver services to ~68,000 teammates and retirees throughout the lifecycle of employment in line with company standards, legal and regulatory requirements with a focus on improving customer experience.
Bridgestone AmericasDirector, HR Infrastructure Design
May. 2016 - Sep. 2017Greater Nashville Area, TNLaunched a start-up team to evaluate and create the future state design of the HR Service Delivery Model for the BSAM Enterprise.
• Gained approval for a multi-year, multi-million-dollar investment into the transformation of the HR Infrastructure, inclusive of the design for future state knowledge, processes, technology and people.
• Developed and implemented a multi-year plan to migrate processes to shared service, standardize technology solutions and launch a workforce planning and analytics team.
Bridgestone AmericasDirector, Compensation
Sep. 2015 - May. 2016Greater Nashville Area, TNAccountable for the design, implementation and execution of BSAM enterprise Compensation, Reward & Recognition plans.
• Managed a change process to overhaul the salaried compensation system for ~8000 teammates. • Developed a three-year strategic design to simplify the compensation plan designs across manufacturing and retail landscapes.
• Executed and improved annual compensation activities by utilizing standard processes and available technologies. Reduced the annual merit process by 5 weeks.
Bridgestone AmericasSenior Manager, Total Rewards
Jan. 2015 - Sep. 2015Greater Nashville Area, TNSkills: Total Rewards Strategies · HR Project Management · Analytical Skills · Team Management · HR Strategy · Mergers & Acquisitions (M&A) · Performance Appraisal
Rolls-Royce North AmericaCompensation and Benefits Manager, North America
Jul. 2013 - Jan. 2015Reston, VAResponsible for regional Reward and Welfare strategy and policy across all businesses and functions in North America supporting over 9,100 employees in the United States and Canada o Accountable for the regional deployment of company processes, projects and change programs, including annual merit reviews, performance management, incentive programs, role grading and merger, acquisition or divestiture activities.
o Direct the design and administration of group health and welfare plans including life insurance, health and accident insurance, long and short-term disability, profit sharing, retirement programs and saving plans for the region. o Lead the design and implementation of all compensation programs in line with business requirements
Rolls-Royce North AmericaSenior HR Business Partner
May. 2012 - Jul. 2013Oakland, CASupported ~500 employees across all RRESO locations: Oakland, CA, Kingsville, TX and Meridian, MS. Led HR activities for the onboarding of a new Rolls-Royce North America acquisition, Rolls-Royce High Temperature Composites, Inc. in Huntington Beach, CA. o Advised the RRESO and RRHTC Executive teams on all HR related activities which included: SORB monthly resourcing planning, annual budget planning, business development, employee relations and organizational design.
o Served as the program sponsor and/or program manager for multiple business plans to include organizational design, development of a new hourly reward structure and the implementation of a global training framework.
o Developed and managed a succession plan for all key positions at RRESO in conjunction with talent development plans across Rolls-Royce plc. o Led the transition of HR and Finance administrative processes (~80) from the local onsite resource to central North America Shared Service Centers
o Developed and began the deployment of a three year strategy of HR and Employee Relations services to utilize centralized processes while maintaining the high employee engagement of RRESO
o Created employee handbooks for all California locations in compliance with California law and aligned to Rolls-Royce North America philosophies.
Rolls-Royce North AmericaCompensation Consultant
Nov. 2010 - Apr. 2012Reston, VADeveloped compensation policies for the Reward Center of Excellence. Implemented global processes and policies within the America’s region through HR Business Partners. o Consulted with HR Business Partners, the HR Executive team, Labor Relations and managers on reward packages, offer approvals, incentive programs, salary changes, role grading and audits.
o Led the annual compensation cycle of including salary survey participation, market analysis, creation of salary structures, annual reward review, bonus program analysis, and job evaluations for business units across North America.
o Led a project to standardize compensation data storage in line with a global grading system and compliance with regional legislation. Ensure compliance with DOL, FLSA and OFCCP.
Rolls-Royce North AmericaTeam Lead, HR Shared Service Center
Jan. 2009 - Dec. 2010Operated across three leadership roles in the implementation and operational execution of the North America HRSSC: Customer Support, Process and Knowledge Base.
o Recruited and developed a customer support team to provide a scalable HR administrative
service to 9000 plus hourly and salaried employees across North America
o Planned and executed all communication and change management activities for implementation of the North America HRSSC. Led the development of a global community of practice.
o Drove the improvement of the process team,14 team members, service delivery metric from
81% to 97% and imbedded process improvement activities in order to reduce cost of services
o Facilitated data collection activities to create a standardized and accessible Knowledge Base for all HR policies, procedures and data utilized across the region
Rolls-Royce North AmericaHuman Resource Leadership Program Associate
Jul. 2007 - Dec. 2008Rolls-Royce plc. Derby, United Kingdom
Corporate Headquarters HR Business Partner July 2008-Decemeber 2008
o Facilitated a project for the re-organization of the global IT function
o Developed a professional framework and talent strategy in support of the re-organization
o Determined resource needs with management and supported recruitment campaigns Rolls-Royce North America, Reston, VA
Compensation Analyst January 2008 – July 2008
o Executed annual merit and bonus process for exempt non-management population
o Created a job information workbook for compensation decisions made by HR Business Partner
o Gained Six Sigma Green Belt through increasing compensation data accuracy from 86% to 98% Rolls-Royce North America, Reston, VA
Learning and Development Associate July 2007 - December 2007
o Created engineering leadership career paths for the North America engineering leadership team
o Led a team on the action planning process utilizing the employee engagement survey results
Rolls-RoyceHR Intern
Jan. 2006 - Dec. 2006
Michigan State UniversityGraduate Research Assistant
Aug. 2005 - May. 2007
Walt Disney WorldCollege Program Intern
Jan. 2002 - Aug. 2002Orlando, Florida Area
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