Andrzej Mazuryk - Database engineer, Auctane

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Work Background

Amazing AUCTANEDatabase Engineer

Jun. 2022Zielona Góra, Woj. Lubuskie, Polska

MetaPack GroupDatabase Engineer

Feb. 2018 - Jun. 2022Zielona Góra, woj. lubuskie, Polska

MetaPack GroupCustomer Support Team Lead

Jan. 2017 - Jan. 2018Zielona Góra, woj. lubuskie, Polska

MetaPackCustomer Support

Oct. 2014 - Dec. 2016Zielona GóraPerform implementation of the new customers; Maintenance of the customers hosted internally or by customer; Tests of the new versions of the software and features; Stay current with system information, changes and updates; Identify and escalate priority issues per Client specifications; Research required information using available resources; Gather customer’s information and determine the issue by evaluating and analyzing the symptoms; Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business; Training with customer at customer’s HQ; Working in international team; Servers and Databases maintenance; Perform analysis of the complex issues in cooperation with all departments; Develope monitoring tools;

XLogics GroupCustomer Service/Support

Sep. 2012 - Oct. 2014Zielona Gora, Lubusz District, PolandPerform implementation of the new customers; Maintenance of the customers hosted internally or by customer; Tests of the new versions of the software and features; Stay current with system information, changes and updates; Identify and escalate priority issues per Client specifications; Research required information using available resources; Gather customer’s information and determine the issue by evaluating and analyzing the symptoms; Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business; Training with customer at customer’s HQ; Working in international team; Servers and Databases maintenance; Perform analysis of the complex issues in cooperation with all departments; Develope monitoring tools;

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