accesa.euProject Delivery Manager
May. 2022Cluj-Napoca, Cluj, RomaniaI am coordinating an eCommerce - SAP Commerce Cloud - B2C team of 20+ members (FE, BE and QA) to deliver professional services to a global jewelry company.
I am developing and maintaining a direct relation with the customer bridging the teams culture with the customer teams culture having in mind "One team" goal.
Additionally, I`m involved in optimizing operational processes to meet customer business needs. I`m assessing the teams and individual growth needs and support them with specific trainings, coaching and mentoring activities. As a Project Delivery Manager my responsibilities include: - Ensure that the delivery team is track and delivering according to the project needs - Efficient project allocation to meet the project plan according to the approved baseline - Regular syncs with the delivery team members to be aware of their tasks and carry them out in accordance with the project timeline. - Oversee and coordinate the performance management procedure and all other people processes. - Plans for the development of people's competencies and career paths - Collaborate with the project team and the stakeholders, as well as conflict resolution - Application of group standards in the project delivery management, using readily available tools and processes - Define project performance reports and discuss them with the client and team - Adherence to the groups operational processes.