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Network Power<100 people
Roles
โ๏ธ100%
IT
๐ฆ50%
Design
๐งโ๐ฌ50%
Engineer
Geos
๐บ๐ธ100%
United States
Work Background
M. Holland CompanyGlobal CRM Product Owner
May. 2023 - Apr. 2024Owned all aspects of the Salesforce Platform, ensuring its technical excellence, integrity, security, and performance. Served as Subject Matter Expert, providing strategic vision for enhancing the new implementation, and oversaw all day-to-day operations of the Salesforce engineering team. Leading initiatives to integrate Salesforce with other enterprise systems and to consolidate and optimize business processes across teams. - Developed role-based user persona experiences, increasing user adoption. - Redesigned data architecture to improve scalability and meet security and compliance requirements.
- Orchestrated the optimization of Quote and Opportunity user experience. - Standardized and automated multiple manual and inconsistent processes, advancing reportability and fortifying accountability measures.
Alora ConsultingFounder & Principal Architect
Jan. 2023New York, New York, United States- Leading end-to-end project management, from scoping and resource estimation to release management and delivery. - Conducting business analysis meetings, translating client needs into comprehensive scope documents and negotiating contracts precisely. - Conduct user training and organize change management initiatives, ensuring successful implementations or enhancements.
Arbor Realty TrustDirector, Salesforce Administration
Sep. 2021 - Jan. 2023New York, United StatesOversaw day-to-day operations of the Salesforce Team, participating in daily scrum and planning sessions. Built, managed and mentored a team of administrators and developers, fostering a collaborative and engaged team culture.
Orchestrated migrations of manual tasks and processes from legacy systems and partnered with cross-functional teams to integrate external applications into Salesforce.
Kelly ServicesCRM Program Analyst
Apr. 2018 - Sep. 2021
2USalesforce Administrator
Feb. 2017 - Apr. 2018
Long Island Women in TechDirector, Member Engagement
Jan. 2017Long Island Women in Tech aims to increase the number of women in technology roles on Long Island by providing a supportive community, mentorship, career development and education to women at all levels of their careers. JOIN US: http://www.liwomenintech.com/ We are a community of 600+ professional women working in technology roles in or around Long Island, NY. We work to support each other in our careers and build our technical skills while giving back to our local community. Our group is open to professional women, students (18+) and male allies.
Benefit Management SolutionsSalesforce Administrator
Oct. 2013 - Jan. 2017
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