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Work Background
Enterprise Account Executive
OckamEnterprise Account Executive
Sep. 2023United StatesTraditional solutions like peering, VPNs, and maintaining allow lists - network-level approaches that connect entire networks to each other. To reduce lateral movement within the networks further controls are then applied. By elevating trust to the application level, Ockam provides fine-grained access controls that map to actual business needs. There's no long-standing assumptions about networks, and secure communication guarantees push beyond network perimeters and system boundaries — they're established all the way through to the applications processing your data.
Director of Sales - Americas
Infinite Convergence SolutionsDirector of Sales - Americas
May. 2021 - Apr. 2023RemoteCPaaS and secure E2EE messaging, former division of Motorola •Full Cycle, net new, expansion, renewals selling to Global2000 VP, CTO, CISO in North America •Accounts range from $20m+ revenue private companies to F100 public companies •Generated over $2m in pipeline in first 6 months, 250% of annual quota
Enterprise Sales Executive
PlivoEnterprise Sales Executive
Jan. 2020 - May. 2021Austin, Texas AreaYC S12 CPaaS platform - APIs for voice calls and SMS •325% attainment, President's Club 2020. $1.2m annual goal, $200k ACV •Full cycle, Net new and expansion, selling to Global2000 VP, CTO in North and South America •Recruited sales director, multiple Account Executives and Customer Success Managers
Sr. Account Executive
ScaleFactorSr. Account Executive
Nov. 2018 - Jan. 2020Austin, Texas AreaVenture-backed fintech startup bringing real-time finance and accounting tools to SMB companies •105% attainment, Presidents Club 2019. $800k annual goal, $20k ACV •Full cycle, net new and expansion, selling to SMB owners, CEO, CFO •May 2019, June 2019 Winner's Circle, Q2 2019 100% Club, Q4 2018 Rising Star •ScaleFactor ceased operation in March 2020
Business Development Manager
Employer FlexibleBusiness Development Manager
Jul. 2017 - Nov. 2018Austin, Texas AreaAt Employer Flexible, transparency is our differentiator - ensuring clients always have the right data and support at their fingertips to make the decisions that impact their business every day. We put the human back in human resources. It's why we engage in proactive client outreach, always have a live person answering the phones, and respond quickly to questions and concerns. It's the level of commitment to our clients and each other that makes Employer Flexible a 'Best Place To Work."
VP Sales and Distribution
Compass HRMVP Sales and Distribution
Jun. 2016 - Mar. 2017Austin, TX
Senior Time and Attendance Product Specialist
Compass HRMSenior Time and Attendance Product Specialist
Aug. 2015 - Jun. 2016Austin, TXPromoted rapidly through a series of increasingly responsible management positions based on strong financial, operating, team building, and team leadership performance.  Reduced implementation project man-hours by 40% by updating discovery process and database deployment tools to eliminate redundant configuration.  Designed and implemented new customer & Compass HRM employee training programs.
Creator / Host
Amazing WorkplaceCreator / Host
Nov. 2014 - Aug. 2015Austin, Texas AreaI host and produce interviews with executives from organizations recognized for their amazing culture because I believe it is a problem that so many people are unfulfilled and unhappy in their work lives. Each week, I'm lucky enough to share these interviews about the value of organizational culture to thousands of listeners in countries around the globe. Organizations that invest in designing and nurturing a workplace culture reap rich rewards. Reduced turnover, better talent acquisition and more engaged employees are the obvious benefits. Organizations that have great culture tend to be less risk-averse, more innovative, more profitable and more resilient. They also tend to have stronger financial performance than competitors that lack a strong culture.
Channel Sales Manager
Asure SoftwareChannel Sales Manager
Jul. 2012 - Nov. 2014Austin, Texas AreaI managed and grew relationships with strategic resale partners, and was responsible for over $2 million in new sales bookings. Working with key stakeholders inside the organization, I designed and executed a partner sales enablement campaign that grew targeted accounts as much as 400% in 12 months. This campaign included the creation and presentation of recurring training (sales and technical) webinars, as well as bi-annual virtual conferences for our global network of resellers. Pre-sales demonstrations, sales enablement and technical training presentations were all regular parts of my activities, which put me in the unique position to participate in the training of new pre-sales engineers for the organization as it grew. It also gave me the chance to expand into other activities, such as marketing, project and product management in ways that benefited both the organization and its channel partners.
Customer Support Services Engineer
Asure SoftwareCustomer Support Services Engineer
Dec. 2011 - Jul. 2012Austin, TXAs part of our Client Services team, I ensured the success and satisfaction of customers around the world implementing our products. I was able to leverage my experiences from Legiant and successfully transitioned to a post-acquisition role at Asure Software continuing to provide top-tier support and troubleshooting to our clients.
Implementation Manager
LegiantImplementation Manager
Dec. 2010 - Dec. 2011Austin, TXProvided phone and remote assistance to clients, from product installation to adoption of best practices. Achieved 92% customer satisfaction within first thirty days, maintained average of at least 93%. I also exceeded my utilization goals on all quarterly reviews, and was lucky enough to present two advanced training sessions at the 2011 Legiant Users Conference.
Service Manager
CRS TexasService Manager
Jul. 2009 - Dec. 2010Austin, TxProvided senior-level support for Windows-based Point-of-Sale systems, including payment processing and inventory management systems. Managed a support team that responded to an average of 100 service incidents weekly. Delivered on-site customer training and live day support to ensure a smooth product roll out with complete adoption.
Project Manager, Senior Support Technician
P.O.S. ResourcesProject Manager, Senior Support Technician
May. 2007 - Feb. 2009Managed over 100 new installation hospitality projects, representing over $1.25 million in sales revenue while providing hardware and software support needs for over 2000 international clients. Revised existing call-handling and documentation procedures to shorten average call duration by 30% and led in-house training on existing and newly implemented products.
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