Thumbay HospitalInternational Patient Coordinator
Oct. 2011 - Feb. 2016Dubai, United Arab EmiratesI played an active role on the Utilization Review Committee, where I reviewed policies related to international patients, assessed provider patterns, and participated in the sanctioning process. I enhanced the administration of the Emergency Department by collecting and analyzing data, subsequently identifying areas in need of improvement. I successfully built and maintained positive relationships with various stakeholders, including government regulators, residents, families, travel agencies, international healthcare organizations, physicians, and the broader community. This helped facilitate patient referrals. To optimize efficiency, decrease delinquency, and improve billing department accuracy, I developed and implemented system and process improvements within the realm of patient care.