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Work Background
Digital Product Owner
CapgeminiDigital Product Owner
Jul. 2024Plano, Texas, United StatesFeature definition and refinement; setting priorities; specializing in Customer Relationship Management, AI development and strategy.
Center of Excellence Engagement Team
CapgeminiCenter of Excellence Engagement Team
Apr. 2024 - Sep. 2024Chicago, Illinois, United StatesEmpower consultants and resources, connecting teams to further growth opportunities. Align and contribute to GTM (go to market) strategies. Engage in Client and project proposals, RFPs and discoveries.
Senior Manager & Solution Architect
CapgeminiSenior Manager & Solution Architect
Oct. 2021 - Nov. 2024Greater Chicago Area
Consultant
SilverlineConsultant
Jan. 2020 - Oct. 2021
Senior Business Analyst
SilverlineSenior Business Analyst
Sep. 2018 - Jan. 2020
Delivery Operations Analyst
SilverlineDelivery Operations Analyst
Nov. 2017 - Jan. 2020
Global CRM Lead
KerryGlobal CRM Lead
Jan. 2015 - Nov. 2017Janesville/Beloit, Wisconsin Area
Global CRM Data Lead
KerryGlobal CRM Data Lead
Sep. 2012 - Jan. 2015Beloit, WIAccountable for the creation and governance of global data standards, reporting and security. Provide leadership and guidance for Regional Data Administrators and Americas CRM Administrators to ensure integrity of all global Kerry customer data for Salesforce.com. Deploy and manage testing, training and implemention of Salesforce.com updates and enhancements.
CRM Process Lead - Americas Region
KerryCRM Process Lead - Americas Region
Jan. 2011 - Sep. 2012Support and align the integration, enhancements and processes related to Kerry Customer Relationship Management.
Executive Assistant / CRM Administrator
KerryExecutive Assistant / CRM Administrator
Sep. 2007 - Jan. 2011Assist Business President. Provide Salesforce support and instruction across multiple businesses and user groups throughout Americas Zone. Collaborate with Corporate Salesforce Group for enhancements, updates, and standardizations within Salesforce.
IT Process Analyst
KerryIT Process Analyst
Aug. 2006 - Sep. 2007Responsible for research and management of the Project Portfolio, Budget, and Capital Expenditures and Projects for the IT group.
HR Senior Assistant
KerryHR Senior Assistant
Jul. 2002 - Aug. 2006Assist HR Department, including Talent, Learning & Development and Communications groups.
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