Glenn Van Kooijk - IT Director, Fikes

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Work Background

The Fikes CompaniesIT of Things

Feb. 2024Temple, Texas, United States · HybridCreate an Assessment of the IT of Things for the Fikes Group, Align processes for IT (ITSM, Requests, Projects, Programs and Services), Elevate the IT PMO in maturity, Create the foundational framework of Agile practices for the IT team.

Artisan StudiosSenior Solutions Architect

Jan. 2023 - Dec. 2023Houston, Texas, United States · RemoteThe Solutions Architect is a highly visible role and is responsible for building, influencing and driving the adoption of technology solutions that enable our client’s business priorities. Glenn will act as a liaison between the client and Artisan’s technical teams by translating complex technical solutions to fulfill business solutions while mitigating risks. Glenn will analyze the business impact that individual technical choices may have on a client’s business processes to ensure our teams execute on deliverables for native-mobile, web-based and client-server applications used by well-known companies and their customers across the country. Key responsibilities Work with internal and external stakeholders to identify business objectives and manage the digital solutions, products and services required to achieve results Perform business analysis and evaluate technical solutions to drive current and future projects Present solutions to key stakeholders, outlining clear benefit, pricing and risk assessment Establish and drive overall digital products and services strategy to support existing platforms and identify opportunities for new digital solutions Determine needed resources for projects and work cross functionally to delegate tasks and ensure objectives and key results are met Continuously monitor and adapt solutions as obstacles arise and priorities shift during project life cycle

Southwest Key ProgramsSr Director Enterprise Portfolio Management (EPMO)

Jan. 2022 - Jan. 2023Austin, Texas, United StatesSr director of EPMO for Southwest Key Programs , responsible for managing and advising the C-level suite on all Portfolio components be it Incidents, Requirements, Demands, Projects, Programs and performing reporting and process improvements across Portfolios and Services to the benefit the entire organization. Providing Guidance and assistance with Organizational roadmaps, Programs and Services to IT, Legal , Finance, Operations organizations. Soundboard for Process improvements (BPM), Business continuity (BCM) and Quality (Six Sigma) Provide leadership/guidance to the underlying PMO's of the organizations and its resources (Portfolio Managers, Program Managers, Project Managers) Solution Architect for ServiceNow SPM , Asana, Oracle EPM as well as desktop Project Management Tools Principal driver for Agile Deployment within the IT (DTO) and Operational departments and trainer for Scrum masters as well as PI/Sprint monitor (for quality purposes) As a result of this work more than 20000 Incidents per quarter were resolved within 5 days Likewise INtake process allows the business to prioritize and rank more than 400 Requests/Demands per quarter that were either converted into Enhancements, Stories (Agile) and/or Projects. Agile IT teams achieved within the first year a 50% sprint velocity increase 120 Projects were delivered over the fiscal year on average with 90% of them within time/budget 35 Business critical enhancements and aproximately 180 non-critical enhancements were achieved over the fiscal year. Overall IT team/Digital Team achieved a measurable perfomance improvement in terms of time/effort of more than 60% resulting in savings of more than 15 Million dollars while maintaining a 99.8 satisfactory rating (15,000 surveys of which 15 came back negative)

Toll International LLCAdvisory Board Member

Oct. 2021 - Apr. 2023New York City Metropolitan Area · HybridResponsible for the overall consulting services of Toll International pertaining Portfolio Management. This entails Business Need Assessments, Mergers and Acquisition Consulting, Process Management Consulting, Solution Architecture and Deployment Consulting services. • Created a streamlined approach towards consulting services including re-alignment of processes, software and approach to delivery • Directed the modernization of project management deliver aligned to Six Sigma, PMI and PMP standards and created a framework of corporate templates to be efficient. • Coached and Directed Senior, Mid and Junior members of the consulting team on various RFP’s , Projects and Operational deliveries. • Led by example on some larger projects for critical customers projects whereas regular PM activities were executed and provided knowledge transfer to both the clients PM’s as well as the internal members of Toll International, this included among other things: Project delivery along the lines of given processes (be it best practice or business driven Monitor, Manage and report on Progression of such projects and communicate to C-level executives both at customer and internal side Align operational effectiveness pertaining rendered efforts, incurred costs and possible change orders pertaining the project, billing and resourcing as well as milestone delivery. Monitor, Manager and Communicate with Customer, Team and Stakeholders along Agile, PMP, PMI and Six Sigma guidelines the state of the Project(s)/Program(s) along the lines of Quality, Activities, Changes, Risks and Issues as well as possible variations against existing Budgets, Scope and Baselines. • Provided operational direction to our Nearshore and Offshore teams pertaining technical delivery • Involved in Mergers and Acquisitions of Toll International pertaining operational and technical analysis • Expanding the company’s footprint by means of SME participation in Boards and Forums within various LATAM contacts

BDSenior Director Solution Architecture

Feb. 2020 - Oct. 2021Greater New York City AreaSenior Director of the Global Portfolio Resource Management Team within R&D area of Becton and Dickinson in charge of Assessing the Business Needs, The Business Process, the Capabilities to support the Business need and Processes and it’s underlying toolings (IT) ● Created an approach for all R&D business units to be able to establish their business needs and align them to an overall scalable model to provide R&D executive team as well as BD Board with proper metrics to make well informed decisions.. ● Directed the revamp of deployment approaches to accelerate delivery of business needs by at least 25% for the first projects ● Provide the BD organization the option to start integration cross department information to enrich the R&D data as well as provide other BU’s the R&D data to make for a more robust data lake for dashboarding and reporting for BD in its entirety ● Provided a roadmap to mature current scheduling/resourcing and financial modelling capabilities to mature to the new business needs of R&D while keeping the impact to the user community minimal.

P5 BeneluxEngagement Manager

Mar. 2013 - Nov. 2013Twello, The NetherlandsI worked as an Engagement Manger for P5, My main role was to align business needs to EPM deployments for the tool of choice. My role was to analyse customer needs with regards to EPM (Enterprise Portfolio Management) and deploy these within a solution that is optimal for the organization, As such EPM can be subdivided into BPM activities (Process), PPM (Projects/Programs and Resources) as well as Financials and the relevant Dashboards (KPI's) and Reports (Analytics/BI) The Company: P5 is an independent, professional consulting company in the field of Project Performance and Portfolio Management with offices in Belgium, Luxembourg and the Netherlands. P5 stands for many years of experience, professionalism, quality, honesty, is prepared to listen and determined to bring out the best in their clients, with a no-nonsense mentality. People are all very experienced and will help you to implement adequate methods, processes and tools to build an integrated project portfolio management environment within your organization

PlanviewSolution Architect/ Managing Consultant

Jan. 2013 - Feb. 2020Austin, Texas AreaLeads effort to develop and implement a roadmap to enable delivery of Strategic Portfolio Management across large customers within the global banking and healthcare sectors. Led the push to conquer the LATAM region by contracting and developing a network of partners in the region; oversaw and led the training aspects of these partners and coordinated and supervised the initial offerings. Reorganization of the initial roadmap and the newly streamlined framework resulted in knowledge transfer sessions that prioritize leads and eliminate unproductive sales efforts. •Designed strategy in the LATAM region that led to increase in annual sales revenue from $300,000 to $8 million in the first year after deployment. This blueprint for all emerging market efforts is in place across the organization and expectations are to hit a target of $15 million in software and services sales this FY. •Directed modernization of the SDLC process that led to meet 20% cost reduction and an increase of 20% in terms of effectiveness of IT operations; generated 40% in overall cost containment as interest rates for end customers decreased between 10 - 30% depending on models. Innovation | Digital Transformation | Sustainability | Business Development | Forecasting / Budgeting /P&L | Integrations | Software Analysis & Procurement Strategic Analysis | Portfolio Management | Business Continuity Planning | Performance Optimization | Transformation /Change Management | Risk Management | CRM | Business Process Management - Merger & Acquisitions | Program & Asset Management | Continuous Improvement | Resource Allocation| Security | Negotiations | Business Intelligence

Dimensys Business ConsultantsProgram Manager | EPMO Practice Manager

Jan. 2009 - Dec. 2013The NetherlandsCreated the PMO practice and partnerships with SAP, Primavera and Planview. Managed the largest international programs for construction deployments using the SAP PPM, SAP PLM suite and integrated it into working functioning EPMO solutions for 2 of the largest global construction companies. •Led efforts to modernize systems that increased global productivity by 10% and decreased duplicate work by about 7%, realizing savings of about $625 million Euro. •Established a growth oriented framework for the business unit with an initial zero-cost team of 5 members using existing contracts. Acquired additional work, grew team to about 50 members and, as of 2017, were generating $120 million in sales. Innovation | Digital Transformation | Sustainability | Business Development | Forecasting / Budgeting /P&L | Integrations | Software Analysis & Procurement Strategic Analysis | Portfolio Management | Business Continuity Planning | Performance Optimization | Transformation /Change Management | Risk Management | CRM | Business Process Management - Merger & Acquisitions | Program & Asset Management | Continuous Improvement | Resource Allocation| Security | Negotiations | Business Intelligence

Managerial and Consulting Services S.A. de C.V.Managing Director MCS

Jun. 2007 - May. 2009Mexico City Area, MexicoConsulting Director of Mexico City Based Managerial Consulting Services company dedicated to EPM, PPM and BI solutions as well as global Consulting services and Software development. Areas of work: Banking Retail Logistics Health care Partners: Planview Nimbus Axapta Xsol Engaged in the development of software for the Axapta and SAP platforms.

K2 EuropeEPM0/PSA Practice Director | ECM Functional Management

Jan. 2007 - Dec. 2009The Netherlands & Mexico City – Mexico Managing Director for the EPMO consulting branches for the BENELUX and LATAM region (45 consultants) to deploy multiple projects within the banking and telecom sectors. Program Manager for Microsoft Enterprise Project Server deployments at Corus (Steel) and Ballast Nedam (Dredging). Practice director for development of partnerships with EPMO tooling. Innovation | Digital Transformation | Sustainability | Business Development | Forecasting / Budgeting /P&L | Integrations | Software Analysis & Procurement Strategic Analysis | Portfolio Management | Business Continuity Planning | Performance Optimization | Transformation /Change Management | Risk Management | CRM | Business Process Management - Merger & Acquisitions | Program & Asset Management | Continuous Improvement | Resource Allocation| Security | Negotiations | Business Intelligence

K2 DynamicsPartner

Jan. 2007 - Jan. 2009ERP Axapta development and consulting services company dedicated to build, deploy and consult on ERP applications based on the Axapta, .Net aquitechture

K2 EuropeDirector of Operations

Jun. 2006 - Apr. 2009In charge of the Enterprise Portfolio Practice with partnerships on solution providers such as Planview, Microsoft and HP PPM5. Also Program manager for the Citi Planview roll out and Business intelligence delivery.

CitiPPM Consultant

Jan. 2005 - Nov. 2008In charge of rolling out Planview portfolio management software, quality manager of the documentation and consultant for the development of the Citi project methodology

Planforce b.v.Senior Consultant/project Mngr.

Mar. 2004 - Jul. 2006Consultant for Planview Implementation, as well as Project manager in general with several knowledge paltforms such as Prince2 and DSDM...

TopforceSenior Consultant

Jan. 2004 - Aug. 2006Senior Business consultant with a PMO profile; also program mamagament and business proces managament (BPM) in synch with dahsboard development (PlanView; XRPM 4.0; EPM; Mercury; Engage; Clarity among others) and Delivery manager for BI oriented work (Business objects, Crystal; Cognos)

TopforceSenior Business Consultant | EPM/PMO Conultant

Jan. 2003 - Dec. 2007The Netherlands Senior EPM consultant for the APAC, EMEA and NA regions. Led large deployment teams for multiple EPM customers globally such as Shell (UK, Netherlands) , Citi ATO (Singapore), Eurohypo (Germany), BANAMEX (Mexico) and the Dutch armed forces •Oversaw and directed the deployment of the largest Portfolio Management Office at the largest bank in the world. Measurable savings and gains upwards of $ 1 billion in increased revenue/operational savings were expected over 10-year span. Innovation | Digital Transformation | Sustainability | Business Development | Forecasting / Budgeting /P&L | Integrations | Software Analysis & Procurement Strategic Analysis | Portfolio Management | Business Continuity Planning | Performance Optimization | Transformation /Change Management | Risk Management | CRM | Business Process Management - Merger & Acquisitions | Program & Asset Management | Continuous Improvement | Resource Allocation| Security | Negotiations | Business Intelligence

Phidias development solutionsSales Manager

Jan. 2002 - Dec. 2004Sales manager for .Net specialized software house www.phidias.nl

Van Kooijk Holding b.v.Independant EPMO Consultant

Jun. 2001Houston, Texas, United States · HybridStrategic Consulting at C-level with the objective to manage ad-interim or project based corporate initiatives around footprint expansion, mergers and acquisitions , integrations and overall enterprise portfolio management. Expert support on Planview Suite Solutions (Strategic Portfolio mngt. (E1), Enterprise Agile Planning (Leankit), Value Stream Management (Changepoint) as well as ServiceNow SPM, Planisware and Primavera.

Xpirit B.V.Senior Consultant | PMO Consultant