Kerry Freeman - HR Consultant, Freehuman Ltd

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Work Background

Culture Consultancy LtdCulture Consultant

Apr. 2022Culture Consultancy are experts in culture change. We design, align and embed award-winning cultures. We understand humans and business: We know what it takes to create and grow successful, innovative businesses, improve productivity, enhance your employee value proposition but we also care about the individual and their employee experience- employee wellbeing, diversity and inclusion. Our purpose is to embed the cultures of tomorrow; improve business results; drive digital innovation; and create loveable workplaces. We're very comfortable with complexity: Much of our work centres around complex business or people dynamics; mergers and acquisitions, IPOs, multi-site teams, remote working teams, leadership changes and other inflexion points. Our vision is to transform as many companies as we possibly can, into successful, collaborative, inclusive, innovative and positive places to work. We have a multi-discipline team: Our people have diverse backgrounds- HR Directors, Customer Experience Directors, Creatives, Psychologists, Anthropologists, Technologists- we do innovative solutions as a way of life. We measure culture, change culture, align cultures, evolve culture but we also teach you how to do it for yourself- we want you to learn how to keep evolving. Our clients are from multiple sectors and are of all shapes and sizes from fast growth SMEs, to scale ups through to multi-national corporations. We have tried and tested methodologies and technologies that we use but every client project is different- we consider our clients to be partners and work alongside you to get the results you need. We’re business results driven, and people focused. Contact us for a friendly chat on how we can help you +44 (0)208 088 2228

Peachy MondaysSenior Consultant

Mar. 2022Edinburgh, Scotland, United KingdomEmployee Engagement and Colleague Experience Specialist, deep analysis of survey results to recommend strategies, joining up data from across multiple sources to create a rich picture of the experience for colleagues.

This is Milk LimitedSenior Consultant

Sep. 2020Glasgow, Scotland, United KingdomCulture Change, Wellbeing, EDI, Psychological Safety, Leadership Development, Manager training

freehumanDirector

Jul. 2020My own venture helping organisations to be at their best for their people through engagement, experience and culture. • Designed and delivered Digital Transformation and Culture Change training to over 150 people over 5 cohorts for Dubai Electricity and Water Authority • Co-leading cultural change as part of a major transformation programme of a large Scottish Government Agency (Sept 2020 to October 2021). • Discovery and development of values and employee value proposition for a large global FinTech company • Cultural discovery work to support a large technology transformation programme in a Scottish Cultural Trust • Discovery around the employee proposition for a growing and thriving commercial forestry organisation • Design and delivery of a plethora of learning and development courses - giving and receiving feedback, great communications, teamwork and collaboration, Culture - discover to measurement, Mindset and Resilience, and Leaders of the Future

RBSHead of Culture

Sep. 2014 - Jun. 2020Edinburgh, United KingdomDefining and Embedding Purpose • Developing the plan to engage our colleagues in the new purpose • Building and facilitating a purpose-led toolkit to make purpose real and relevant to every team. • Running pan bank experiments to explore Purpose led decision making to create a new framework • Running pan bank ‘Big Conversations’ to explore colleagues hopes and fears for purpose post Covid-19 Culture programme • Leading the Bank wide culture change programme within RBS • Diagnosing the current and ideal organisational culture, and getting senior level buy in to critical shifts • Managing reports to the most senior boards on progress across HR, Risk, Communications and the business areas • Supporting colleagues across different businesses and specialism to align to cultural goals and change behaviours • Representation of the Bank at external forums, with Banking Standards Board and regulators Bank wide Employee Value Proposition – Building a great place to work (GPTW) • Formation of the Bank wide proposition • Leading employee engagement in GPTW through communication channels and activities / events • Direct engagement with leadership teams and employee bodies to test ideas and gain support for new interventions • Running pan bank ‘Festival of Learning’ months bringing a huge variety of learning to colleagues at every level • Direct support of colleague through the Covid-19 crisis with a coordinated calendar of events

RBSOrganisational Effectiveness / Organisational Design Consultant

Sep. 2012 - Sep. 2014• In-depth research and diagnostic of the key levers of cultural change across the Bank • Development of the framework for measuring cultural progress and identifying risks / opportunities • Identifying and leading change within key practices to reinforce behaviours – including a new Bank-wide competency framework • Leading a refresh of performance management approach, including 360 and coaching improvements • Contributing to the overall Org Design methodology and high-level principles and consulting with business units on application • Pioneering the delivery of new Global Grading System across CEO-1,-2 and -3 roles.

RBSManager, People Strategy and Insights (formally Human Capital)

Dec. 2007 - Mar. 2013• Managing the strategy, development and delivery of the organisation’s employee opinion survey • Managing a significant budget and achieving a year-on-year cost saving of over a third in the survey cycle. • Designing and implementing group-wide communications and action planning programmes. • Representing RBS in projects with London Business School and leading HR expert Lynda Grattan regarding the ‘Future of Work’.

RBSHuman Resources Consultant / HR Graduate

Jan. 2001 - Dec. 2007Highlights include: • Delivered a programme to increase income from sales within the UK wide branch network - from revising recruitment and attraction activities to learning plans and career pathing • Managing a small but complex European restructure • Designing and delivering an employee engagement programme to help teams improve engagement on a local basis • Roll out of a continuous improvement programme called ‘Work-Out’ to employees