SIA TenderateCIO
Sep. 2018Riga, LatviaExamples of completed projects 2010-2021: • Development of an ERP system for managing the business processes of a manufacturing company in procurement, manufacturing, logistics, sales and finance. Modules developed and implemented: financial accounting, management accounting, budgeting, operational activities and sales management. The company's share in the b2b market grew from 5% to 52%. The share in the retail segment of the market increased from 3% to 20%. Revenue increased from 1 to 35 million euros per year. • A project to develop a digital transformation strategy for a large manufacturing company in the food industry. Development of IS architecture and IT infrastructure modernization projects. Selection of software systems and solutions for certain business areas (development of ERP, APS planning system, CRM system, WEB portal b2b & b2c, business process automation system). • Project for the implementation of a CRM system for a wholesale distribution company. The main tasks were the development of processes for the search and selection of new customers and suppliers, automation and control of sales personnel compliance with regulations. CRM tailoring to the main processes in the export, import, logistics and operations departments. Integration with Skype and Microsoft Teams. • Development of a sales strategy with automation of business processes for a real estate development project. CRM system, WEB solutions, social networks, instant messengers, email newsletters have been implemented. The occupancy rate grew from 60 to 95%, the profit margin increased by 45%. • Creation of a digital marketing and sales management system for a biotechnology company. Integration with online sales channels and logistics operators. Implementation of CRM with integrated communication channels and automation of business processes in the b2b and b2c segments. Implementation of an end-to-end analytics system to optimize investments in advertising channels.