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Work Background
RecruiticsInnovation Product Manager
Dec. 2021 - Nov. 2023Norwalk, Connecticut, United States · Remote
XeroxSr. Client Manager
Sep. 2019 - Oct. 2020New York City Metropolitan AreaManaged Large Enterprise accounts in the Cosmetic, Entertainment, Sports, Healthcare and Insurance Industry.
Anthem, Inc.Director, Strategic Vendor Management
Sep. 2013 - Jun. 2018Wallingford, CT & Chesapeake, VAResponsibilities included vendor management for office machines and operational oversight of Anthem's in-house print, mail, and imaging facility. Supported, guided, and developed key team leaders for continuous improvement in print/mail/imaging processes. With a background in application development, I created tools to enhance business processes
in print mail automation and asset management/support. These tools were developed using
ColdFusion, SQL, JavaScript, Python, and .NET.
XeroxTier III Analyst
Aug. 2010 - Sep. 2013Wallingford, CTOversaw a Managed Print Environment with over 1500 assets at Anthem Blue Cross and Blue Shield. Developed a customer training portal to guide & train employees on using and connecting to various Xerox printer models within the company. The portal was created using ColdFusion, JavaScript, and SQL.
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