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Work Background
Venue Manager
Total Ninja Recreational Playground LLCVenue Manager
Oct. 2024United Arab Emirates, DubaiOperational Efficiency: Reduced equipment downtime by 30% through proactive maintenance schedules and supplier collaboration. Oversaw daily operations of activity zones, F&B services, and events, ensuring alignment with brand standards. HR & Team Development: Led recruitment, onboarding, and training for 50+ staff, achieving 100% compliance with UAE Labour Law. Introduced monthly wellness workshops, increasing staff satisfaction by 25%. Financial Oversight: Automated revenue reporting processes, improving accuracy of daily POS and F&B financial reports by 20%. Reduced procurement waste by 15% through rigorous inventory audits and vendor renegotiations. Marketing & Community Outreach: Partnered with schools and local businesses to increase footfall by 10% through targeted campaigns
Editor
kiapo Media PRODUCTIONSEditor
Mar. 2024South Africa, JohannesburgEditing and producing a podcast channel called “To Africa, My Love”. A mental health podcast that tackles to uncomfortable topics of mental health in African households and African upbrings.
Customer Service Team Lead
Bounceinc QatarCustomer Service Team Lead
Dec. 2021Doha, Qatar
Team Lead Manager
BOUNCEInc South AfricaTeam Lead Manager
Jun. 2018 - Feb. 2022South Africa
Refhost / Safety Officer
BOUNCEInc South AfricaRefhost / Safety Officer
Nov. 2016 - Jun. 2018Fourways Safety instructor, Party Host and gym instructor for children.
Waitron / Barista
COPPERLAKE BREWING COWaitron / Barista
Mar. 2015 - Oct. 2016Broad acres, Fourways

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