Derek Suter - Associate Consulting Engineer, CDW

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Work Background

CDWAssociate Consulting Engineer - Network Security

Oct. 2022Greater Tampa Bay AreaFocusing on Network Security tools, equipment, and best practices Served as ACE Advisory Council member for the Network Security team Assisting new ACEs in the transition into the role with assistance and best practices Presented multiple learning topics via company-wide webinar Exceeding billable goals while studying for and passing certifications and program milestones Amassed a project portfolio of working with small and medium sized businesses and educational institutions

Baldwin Risk PartnersTechnical Support Analyst Tier 3 Network Operations

Apr. 2022 - Oct. 2022Greater Tampa Bay AreaProvided Level 3 troubleshooting and support for networking issues covering 90+ locations Day to day firewall maintenance on Meraki and Palo Alto firewalls Streamlined the Tier 3 troubleshooting process by educating Tier 1 and Tier 2 technicians Configured and installed Meraki networks nationwide for both large and small locations Implemented and managed the network equipment inventory Consistently requested for special projects across the country

Baldwin Risk PartnersTechnical Support Analyst

Mar. 2021 - Apr. 2022Greater Tampa Bay AreaProvide Level 1 and 2 triage and support to colleagues Implemented Asset Disposal program with tracking of serial numbered devices Consistently the top performing technician with regards to ticket count, speed and accuracy

Florida Orthopaedic InstituteDesktop Support Technician

Dec. 2019 - Mar. 2021Greater Tampa Bay AreaProvided Level 1 and 2 triage and support to colleagues for laptops, desktops and software Provided additional support to networking team Managed multiple sites of a single division on my own including procurement and inventory

NIW Companies, Inc.Vice President of Sales, Western Region

May. 2017 - Jul. 2018Greater Tampa Bay AreaDeveloped and presented complex estate planning concepts with financial advisors. Spoke as a keynote or featured speaker at several industry meetings. Consistently increased the number of attendees at the weekly webinars to nearly 200 per call The territory grew by 100% CAGR as a result.

AIM Systems, Inc.Regional Director

Apr. 2016 - Jun. 2017Greater Tampa Bay AreaBuilt a new territory from scratch in Western Florida. Presented new ideas to seasoned financial advisors in the banking and wire house markets. Built the #1 territory in the company before the company’s unexpected closing in May 2017.

Pacific Life Insurance CompanyMarketing Director - Key Acounts Marketing, Life Insurance Division

Mar. 2014 - Jan. 2016Indianapolis area, indianaMy role was to travel the country and build sales within those accounts under my purview and across all regions. I used my relationship building and networking skills to increase sales within the accounts with a 10% CAGR by opening new doors for our regional wholesalers to gain access to some of the largest producers in the United States.

Career BreakPersonal goal pursuit

Feb. 2013 - Mar. 2014

Penn MutualRegional Marketing Director, Pacific Region

Apr. 2007 - Feb. 2013Irvine, CaliforniaI built a $300,000 territory into the largest premium unit in the company with $5M+ in sales. I won awards five out of the six years I was with the company, always finishing in the Top 5 in production metrics. In 2011, I earned the Gold Medal award as the top wholesaler nationwide and served on the Field Leaders Council for the next year In 2010, I created and ran the first study group for "2nd Line" Managers that continues to this day.

National Life GroupRegional Marketing Director

Sep. 2006 - Apr. 2007Oceanside, CaliforniaSelected as the first second line regional wholesaler in the company's history. Built a pipeline of over $2M in target premium through PPGA and BGA production in a scratch territory.

Lafayette LifeField Technology Consultant / Internal Wholesaler / IT Support Technician

Nov. 1999 - Aug. 2006Field Technology Consultant Acted as liaison between internal and external IT partners and the Sales and Marketing Departments. Managed budgeted projects amounting to $250,000 per year. IT Support Technician Provided all desktop support and level 1 network support to 200 users. Performed routine updates to servers and network hardware and operating systems. IT Intern Paid internship developed into taking over the IT support / Desktop Support role

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