Marcio Luchesi - Project Manager, Lab2dev Consulting

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Work Background

Lab2devProject Manager SAP

Aug. 2023 - Mar. 2024Facilitated meetings with IT teams to provide guidance on adhering to project stages and specifications, ensuring compliance with customer requirements. Planned and managed project schedules, defined tasks and milestones, established start and end dates for activities, and facilitated service management to ensure timely project completion.

IBMProject Manager PMP PSM I

Dec. 2021 - Mar. 2023Facilitated meetings with IT teams to provide guidance on adhering to project stages and specifications, ensuring compliance with customer requirements. Planned and managed project schedules, defined tasks and milestones, established start and end dates for activities, and facilitated service management to ensure timely project completion. Effectively managed project budgets, allocating resources based on the specific demands of each project stage and making decisions in alignment with estimated costs from the planning phase. Maintained project documentation and validation processes, communicated decisions to clients throughout the project's lifecycle, and worked towards securing approval for requested requirements.

IBMProject Management Analyst( PMO)

Apr. 2012 - Dec. 2021Assisted in the planning, coordination, and management of Outsourcing, Hardware Installation, and Maintenance projects, as well as IBM Cloud products. Created reports for business performance analysis. Supported managers in decision-making processes by producing daily reports on key metrics to recommend corrective actions and improvements. Actively participated in team meetings, discussing new processes to enhance service efficiency and quality. Engaged in group dynamics and other company initiatives to strengthen team spirit among employees. Maintained online communication with clients to address inquiries and complaints, thereby increasing overall satisfaction with the service. Conducted document and invoice analysis, ensuring corrections in case of discrepancies.