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Work Background
Regional Country Manager
Medier AgencyRegional Country Manager
Apr. 2024Portugal- Led go-to-market and growth strategies across my regional markets - Delivered performance-focused brand awareness campaigns (onsite, offsite, social) - Managed product P&L, optimising budget allocation and ROI - Owned regional customer acquisition, conversion, and retention planning - Oversaw compliance and localisation, adapting to regional regulations and cultures - Partnered with CRM, brand, and affiliate teams to align cross-channel performance
Head of Marketing
Coastline GamingHead of Marketing
Mar. 2022 - Apr. 2024Portugal- Directed multi-geo marketing strategy and team execution for global brands - Set and managed individual and team KPIs across acquisition and retention - Oversaw brand positioning, ensuring consistency across markets - Optimised CRM and lifecycle strategies to improve retention and player LTV - Reported directly to C-level on marketing performance and budget efficiency - Drove hands-on initiatives to test, learn, and scale performance channels
Marketing Director
Max Entertainment Marketing Director
Sep. 2018 - Mar. 2022San Gwan-Led full marketing P&L and strategy for multiple online casino brands - Built and scaled CRM systems, lifecycle journeys, and campaign automation - Improved retention through segmentation, behaviour-based triggers, and A/B testing - Managed partnerships with agencies, internal product and compliance teams - Delivered measurable increases in conversion, engagement, and reactivation - Oversaw cross-functional teams in content, data, and creative
Head of Retention Marketing
Max Entertainment Head of Retention Marketing
Apr. 2015 - Aug. 2018San Gwann, Malta- Developed CRM and retention framework from onboarding to VIP reactivation - Increased retention KPIs across targeted lifecycle campaigns - Implemented advanced segmentation strategies by behavior and channel - Collaborated with product and analytics teams to personalize UX - Monitored retention metrics and adapted campaigns based on performance data - Played a key role in cross-border player engagement across EU markets
Head of Acquisition
Bringit! AffiliatesHead of Acquisition
Jan. 2014 - Mar. 2015Sliema, Malta- Managed affiliate acquisition and growth strategy across regulated markets - Built KPI-driven reporting and conversion optimisation processes - Recruited, onboarded, and optimised high-performance affiliates - Mentored a team of affiliate managers, aligning individual and team targets - Ensured acquisition efforts were compliant, efficient, and ROI-positive
Affiliate Manager
Bringit! AffiliatesAffiliate Manager
May. 2013 - Dec. 2013Sliema, Malta- Supported partner recruitment, onboarding, and campaign performance tracking - Improved affiliate communications, increasing partner engagement and referrals - Monitored traffic quality and optimised based on ROI and player value
Portugal/Spain Country Manager
NRR EntertainmentPortugal/Spain Country Manager
Jun. 2012 - Mar. 2013- Launched and managed Portugal and Spain market operations - Developed localised marketing and retention strategies - Built and nurtured affiliate and media partnerships - Owned full P&L for both markets, ensuring profitable growth - Delivered successful expansion and brand presence across Iberia
VIP Executive Portuguese/ Spanish markets
BetClic Everest GroupVIP Executive Portuguese/ Spanish markets
Jan. 2012 - Jul. 2012Malta
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