Janelyn Co - IT business analyst, Self employed

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Work Background

Titanium Technologies, Inc.Business Analyst

Jul. 2023 - Dec. 2023Philippines · Remote

The MovementProduct Owner

May. 2023 - Jul. 2023United States · RemoteProduct Owner for the Social Engagement Platform project in the United States. As the Product Owner for this project, I help decide, prioritize, organize and prepare product assets for the development team. Responsibilities include but not limited to the following: Work with internal and external customers to analyze the needs and align product roadmap to strategic goals, incorporate feature requests into product roadmap, develop scope and define backlog items (epics/features/user stories) that guide the Agile software development team with complete and approved product specification, set sprint goals and define acceptance criteria, solve product-related problems, plan releases and upgrades, complete trade-off analysis to stay on track towards business deliverable commitments, draft key objectives and results, strategies and apply the data for the product to make business decisions, follow progress of work and address production issues during sprints, collaborate with stakeholders during the visioning and concept development of a product, accountable for the created product(s), deliver the product model and communicate the product needs with business partners, assess value, develops cases, and prioritize stories, epics and themes to ensure work focuses on those with a maximum value that are aligned with product strategy, identify and help the client understand the business model, value and value proposition, develop and maintain an appropriately prioritized backlog of user stories for implementation, act as an ambassador for the product internally and externally and as the primary contact for queries related to the product, develop appropriately detailed specifications for the product features so they are clearly understood by the development teams, and refine agile methodologies based on results and client feedback. Technologies used: Slack, Figma, Zoom, Microsoft Excel, JIRA, Confluence

SympleLead Business Analyst

Aug. 2020 - Apr. 2023United KingdomLead Business Analyst, Interim Project Manager, and Interim Scrum Master for the Symple System handled by Stratavo and owned by Kingsbury Holdings in the United Kingdoms. As the lead business analyst, I schedule team meetings with the stakeholders and the team to gather requirements and discuss key points. For every meeting, a document for the minutes is created and uploaded to Confluence for the whole team to review. If a recording of the meeting is required, it will also be uploaded. Afterwhich, user stories are created in AHA and migrated to JIRA for the development team. Epics are also created in JIRA and are broken down to user stories. Developers and testers are supported by me whenever they require assistance in terms of business rules and other requirements. For the system design, I provide my suggestions and inputs for the UI/UX designer whenever I review her work in Figma. Mock screens are also created if the prototype in Figma is not enough. For scrum ceremonies, I handle backlog creation and backlog grooming. As the interim project manager for the IT team, I make sure that the team delivers quality output on the specified deadline. All team schedules are created and documented and can be found in Confluence. Risks are also managed by making sure that the team does not overcommit. As the interim scrum master, I schedule and facilitate all scrum ceremonies (daily scrum meetings, planning, retrospective, planning, and product demo) and make sure all members of the team are present and have the necessary tools to participate. Moreover, if any team member has any impediments, I make sure that it is resolved as soon as possible. All sprints are also handled by me - starting, ending and modifying the duration. Technologies used: Slack, XD, Figma, Confluence, Microsoft Teams, Zoom, Microsoft Office, JIRA, RetroBoard, JazzHR, AHA

FWD InsuranceBusiness Solutions Analyst

Jan. 2020 - May. 2020Manila, National Capital Region, PhilippinesBusiness Solutions Analyst, Product Owner, and Subject Matter Expert for the Distribution Management System (DMS). Handled creation and maintenance of the company business rules defined in DMS - Kpl. compensation. and agent registration. Prepared functional documentation for the development team and provided support in terms of business rules and documentation. Also managed UAT testing as a business user and provided sign-off. Technologies used: Microsoft Office (Excel, PowerPoint. Word. Visio), MySQL, IBM Notes

MicroSourcingBusiness Analyst

May. 2019 - Dec. 2019ortigasBusiness Analyst for the delivery improvement team of an Australian company (SALMAT) focusing on documenting, updating, and improving the company’s business processes, as well as, maintaining the project’s page on the intranet website. For process improvement, initiatives to reduce company costs are being done by identifying pain points in the process and leading teams to reduce gaps in operations. Technologies used: Microsoft Office (Excel, PowerPoint, Word, Visio)

Sun Life FinancialBusiness Systems Analyst

Jun. 2016 - Jan. 2019TaguigLead BSA for a ground-up project. Prepared functional requirements for application enhancement and maintenance by translating high-level design documents to technical design including creation of UI mock screens and prototypes. Handled testing and support during SIT, UAT, and PROD testing phases. Provided support for developers and testers in terms of business rules and documentation. Created and handled timeline of activities for the team. Managed and updated all project documents. Presented requirements document review, project phase kick-offs, project overview and in-depth project information for business users. Coordinated with business users and business partners for requirements gathering and project updates. Facilitated daily team meetings for enhancement and production issue progression. Technologies used: IBM Notes, MySQL, JIRA, Microsoft Office (Excel, PowerPoint, Word, Visio)

IndraAnalyst Programmer / System Analyst / Data Analyst / Business Analyst

Mar. 2012 - Jan. 2016PhilippinesProject: Meralco Customer Retail Services Process Business and Data Analyst for the Data Mart Team and Service Application Team. Performed processing of customers’ refund using different types of applications, created memos for process approval; notification; and follow-ups, coordinated and answered queries of clients through emails and phone calls, created and presented PowerPoint slides regarding the processes that are being handled- for the team’s overall knowledge, performed project cost waiving, and created reports through data extraction using MySQL queries to satisfy the needs of the client. Technologies Used: Lotus Notes, MySQL, Microsoft Outlook, v10 Project: Appian BPM System and Business Analyst for Globe Telecom’s Business Process Modeling (BPM) systems. Performed analysis of Globe Sunrise’s Tattoo@Home installation and repair processes, coordinated with Globe user/process owners and developers to meet the requirements of the business through meetings; con-calls; emails and consultations, created documents such as: minutes of the meetings (MoM); software requirements specifications (SRS); and detailed functional specifications (DFS), created process flows for Globe Sunrise’s repair and installation processes and sub-processes; and conducted meetings for business user requirements (BUR), process flow, and system flow validation and finalization. Technologies used: Appian BPM, Microsoft Visio, Bizagi