InCommDirector of Merchant Implementations
Jan. 2006 - May. 2008Greater Atlanta AreaReporting to the Senior PMO Director, responsible for the system-to-system integration, and launch management of retail merchants across the globe, including Wal-Mart US, Target, Circuit City, Carrefour, El Cortes Ingles, and Hallmark. Key Activities: • Managed development, business analysis, project management, and quality assurance resources • Lead customization of our core gift card technology in a Windows J2EE/Microsoft SQL Server environment
• Managed requirements, project scheduling, resource allocation, development, testing and quality control
• Participate in IT Governance activities, including responsibility and oversight of the Weekly Change Management council
• Travel to client locations to provide sales engineering support
• Responsible for all standard management duties, including hiring, mentoring, writing and delivering performance reviews and plans, and encouraging the professional development of my team resources