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Eurest UKManaging Director Eurest
Oct. 2024Birmingham, England, United KingdomAs the Managing Director at Eurest, I lead a team delivering fresh ingredients to cutting-edge communal dining spaces, creating positive impacts for clients and the environment. We develop innovative contract catering solutions to enhance workplace dining experiences and implement sustainable practices to reduce waste and promote eco-friendly initiatives.
Tiny Cloud KitchensChief Operating Officer
Oct. 2021 - Jan. 2025United KingdomExperts in Food solutions providing access to to hospitality operators & enabling Pan Asian Delivery through virtual brands https://tinycloudkitchens.com/ As the Chief Operating Officer at Tiny Cloud Kitchens, I have been at the forefront of spearheading the development of operational and onboarding protocols designed to support scalable growth and adapt to future market demands. My role involves innovating communication strategies for remote teams
to ensure alignment with organisational growth targets and fostering a collaborative environment. Additionally, I have focused on establishing and nurturing key partnerships to secure essential sites for expansion across a diverse range of markets, including pubs, restaurants, and the retail sector.
Key Achievements:
• Operational Efficiency: Successfully achieved a 50% reduction in overhead costs through the implementation of organisational systemisation initiatives, significantly improving operational efficiency.
• Revenue Growth: Generated over £1M in revenue by strategically developing a pipeline of openings for 100 new sites annually within just two years, demonstrating strong growth potential.
• Strategic Expansion: Formulated and executed a dynamic strategic and resource plan aimed at the rapid rollout of 15 sites per month in 2022, significantly expanding our market presence.
• Collaborative Leadership: Led collaborative efforts at the executive level to establish a robust opportunity pipeline, projecting the potential to launch 500+ sites by 2025, laying the groundwork for substantial long-term growth.E
Stonegate Pub Company LimitedOperations Director Managed Investments
Sep. 2017 - Sep. 2020United KingdomIn my tenure as Operations Director Managed Investments at Ei Group PLC (sold to Stonegate in 2020), I spearheaded collaborative efforts with marketing and operations teams to enhance sales activities and operational efficiencies, fundamentally transforming our back-of-house infrastructure. My role was pivotal in partnering with industry-renowned operators to launch and grow new pub group
startups, introducing innovation and driving each venture toward success. I led the strategic development and execution of investment initiatives, directing significant capital to maximise returns and fuel business expansion.
I championed the design and execution of the Managed Investment Business model, establishing a new standard in the hospitality industry for operational excellence and profitability.
Key Achievements:
• Business Growth: Secured a 24% run rate return and generated £25M in investment over two years, driving substantial business growth and profitability. • Strategic Site Launches: Successfully launched 70 new sites within three years, achieving £57M in Annual Turnover and EBITDAR of over 25%, through adept negotiation and strategic planning.
• Operational Excellence: As an operational lead Board Member for 11 small pub companies, pioneered performance improvement strategies that created an impressive £50M in equity value, cementing a reputation for transformative business strategies and value creation.
• Managed House Conversion Strategy: Played a critical role in the operations executive team, collaborating in a Managed House conversion strategy that led to the opening of over 500 sites by 2020, showcasing exceptional leadership and strategic execution capabilities.
• Innovation in Investment Business Model: Innovated and implemented a managed investment business model that led the industry. By partnering with top UK operators to open 100+ sites, we generated £15M+ in annual operating profit within 18 months, establishing a benchmark for success in the sector.
Ei GroupDivisonal Director London
May. 2013 - Sep. 2017London, United KingdomDuring my tenure as Divisional Director at Ei Group PLC, I led strategic initiatives that transformed the hospitality landscape through innovation and growth. My role involved shaping the future of managed investments, enhancing food offerings, and expanding multi-site operations in partnership with
industry leaders.
Key Achievements:
• Pioneered the ‘Enterprise Managed Investment’ model, revolutionising the approach to managed investments and driving sector growth.
• Implemented a novel new lease strategy, collaborating with leading operators for multi-site expansions and turnover lease options.
• Developed a unique app to increase food and beverage sales, targeting entrepreneur publicans and street food vendors.
• Launched ‘publicanpulse.com’, a digital platform enhancing industry engagement and sharing best practices.
• Created micro pub food concepts with top street-food brands, notably ‘Pie Minister’, diversifying the culinary experience across we led pubs.
• Oversaw 700+ pubs, generating income over £65M and setting a financial performance benchmark for the sector.
• Achieved record tenure levels above 95% and strategically reduced company debt by over 70%, demonstrating exceptional financial management.
• Drove £9.7M like-for-like income growth, exceeding budget by £3.8M and established five new partnerships, opening 32 sites by 2017 with £3.9M investment.
5R F&B Consulting LTDChief Executive Officer
Nov. 2012 - May. 2013Peterborough, United KingdomSpecialist Food and Beverage consulting services, Formulating strategic initiatives for premier UK Pub and Restaurant PLCs, focusing on expansion and
optimisation. My leadership was defined by the creation of innovative franchise business plans and the strategic development of a travel hub property acquisition strategy.
Key Achievements:
• Strategic Expansion Proposal: Crafted a strategic proposal aimed at launching 10 new units within a two-year period, with an expected annual royalty income surpassing £1M, demonstrating my commitment to aggressive yet attainable growth targets.
• Travel Hub Acquisition Strategy: Successfully developed and executed a site acquisition strategy tailored to the unique needs of leading UK PLCs, directly resulting in over £3M in royalty income and substantially enhancing the client’s revenue stream and market footprint.
• Operational Optimisation: Conducted in-depth operational reviews of food and beverage services at the Roundhouse Camden, optimising the performance and profitability of seven bars and two restaurants.
SSP LimitedManaging Director UK & Ireland Air
Mar. 2008 - Oct. 2012Food Travel Experts, skilled in combining global reach with a distinctive local touch. Drawing on 60 years of global operational insight and experience, consistently deliver high quality food and beverage services to travelling customers, in often demanding and challenging operational conditions. http://www.foodtravelexperts.com/ As Managing Director at SSP UK & Ireland Air, I steered the company towards innovative success in the competitive food travel industry. My tenure was marked by the development and execution of premium food-led pub business concepts, securing top rankings for distinguished brands and earning
international acclaim through annual industry awards.
Key Achievements:
• Strategic Contracts and Business Retention: Successfully secured and renewed vital contracts, achieving over 96% business retention. Notably won tenders for new ventures at prime locations, amassing more than £500M in contract sales.
• Localised Marketing Strategy: Developed and implemented a localised site marketing strategy, significantly enhancing spend per passenger by over 25% and improving capture rates by 2%, leading to a notable increase in revenue.
• Change Management and Cost Savings: Initiated effective change management programmes post-2008 economic downturn, achieving cost savings exceeding £2.5M and ensuring the company's financial stability.
• Leadership and Operational Excellence: Guided a team of 3,000+ employees across more than 150 sites, achieving £130M in sales and over £10M in EBITDA, exemplifying exceptional leadership and operational management.
• Sales Growth and Market Positioning: Exceeded quarterly sales targets by £1M and realised a 2.6% increase in like-for-like sales in a declinug market, overcoming cost challenges and strengthening the company's market position.
JD WetherspoonOperations Director
Mar. 1997 - Jan. 2008Progressive career culminating as Operations Director, having gained extensive experience in strong standards and service led retail catering/leisure organisations, with over 5 years experience on management board of a FTSE 250 company. Devised and implemented operations strategies, developing initiatives, incentives and staff to deliver sales of £888m and operating profits of £94m. Specialised in people management, instigating succession planning and development programmes for future growth. Utilised business and financial acumen to project manage innovative marketing and tight cost control, which improved sales whilst delivering cost savings of up to £24m
Burger King UKArea Manager
Jan. 1987 - Dec. 1997
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