IntelliTransApplication Development Support Manager
Apr. 2016I spearheaded the reengineering of processes for the implementation team, fostering excellent
relationships with client-facing project deliverables through proficient use of Project Plans,
SmartSheet, Salesforce, and Jira. A trailblazer in Agile methodologies, I pioneered impactful
sprint demos, retrospective reviews, and daily stand-up meetings for multiple
teams, fostering a collaborative and agile work environment. My expertise extended
to crafting clear and concise user stories, ensuring the success of various business
endeavors. I streamlined technology solutions to address core operational
challenges, showcasing a commitment to process optimization and efficiency. My
responsibilities also included developing comprehensive documentation for processes,
procedures, and flow charts. As a strategic leader, I decomposed Epics into user
stories granular enough for sprints and successfully managed multiple complex projects
throughout the full life cycle delivery of software and programs. My proactive approach
involved predicting risks, strategizing obstacles and blockers, and establishing an
environment that maximized team effectiveness by minimizing interruptions.