Lloyd White - IT Director/Enterprise and Cloud Architect/Program and Project Leader, Galapagos

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Work Background

LUCKY BRAND DUNGAREES STORES USA, LLC (SPARC)Sr. Director Technology, Engineering, and Operations

Jan. 2020Los Angeles, California · HybridBuild Leader Drive and direct the design, architecture, engineering, development and implementation of all software, data, internal and external integrations and supporting services in support of ERP, Digital Commerce, Omnichannel Inventory, BI/DW, and Store Systems/POS for SPARC Product Owners. Run Leader Establish Enterprise Quality technology, engineering, and operational environments and processes; stabilize the Azure Cloud infrastructure and services; establish service management processes (change/incident/problem /release); audit and optimize the on-prem and cloud infrastructure services budget, spend, and run rate; architect and migrate on-prem applications and services to AWS and Azure.

TSSSr. Principal – Infrastructure/Operations/Data Architecture

Jan. 2019 - Dec. 2019Ft Worth, Texas · On-siteShort-Term contract engagement to establish an Enterprise Data Lake, ETL, and Data Warehouse for Business Intelligence/Analytics in AWS (Matillion/Snowflake); establish SSO leveraging Azure AD; and establish AWS Cost Management and reporting. Hands on engagement that also included MySQL to Postgres migrations, DB monitoring and performance tuning, Kubernetes cluster migration, and establishing the Agile Infrastructure and Scrum processes for rapid deployment initiatives. Reduced AWS billing by 60% through rightsizing, consolidation, and reserved instance management.

Sabre CorporationPrincipal Program Manager Technology, Engineering, Operations

Jan. 2013 - Dec. 2019Southlake, TexasTop technical leader for critical initiatives for Sabre Technology, Engineering, and Operations. Thought leader and driving force behind establishing the architecture, core services, and road-map for all Sabre Public and On-Prem Cloud Deployments. Developed and implemented the policies, processes, and procedures for Cloud Migrations and Operations. Established architectural review, data center technical readiness, operational readiness, and risk mitigation programs for AWS Public and On-Prem Private Cloud. Hands on tactical leader for all major initiatives, programs, and projects responsible for all aspects of planning, justifying, and execution.

TravelocityPrincipal Program Manager Technical Operations

Jan. 2009 - Dec. 2013Southlake, Texas, United States · On-siteEstablished and implemented three major programs in 18 months; PCI Compliance, Disaster Recovery, Global Project Management Office (PMO). Transformed the Technical Operations group from a reactive task based service delivery model, to a proactive strategically driven business based model. In short, to run IT like a business. Established portfolio management, project budget cycle, Technical SDLC processes, procedures, and governance. Planned, Cost/ROI Justified, and Drove the Tactical Execution of several major initiatives. • Enterprise Datacenter Migration – Migrated Travelocity Web Site from an outsourced service management model to in-house self-managed model resulting in operational savings of $4M+ annually. • Ad Server Global Implementation and Migration – Foundational initiative for establishing Ad based revenue streams on a global scale and establishing the self-managed data center model. First year revenues exceeded $10M, second year revenues at $40M and projected to exceed $60M. • High Availability DR Hot Site – Enabled major revenue increase from Travel Partners. $10M+ • PCI Compliance – Met contractual obligation to financially based partners enabling contract renewal for several high impact financial partners • Re-Platform (Server and Service Consolidation) – Reduced hosting costs by $850k annually. • Enterprise Datacenter Migration – $4M+ annual run rate reduction . Enterprise Architecture Board, Global PMO Leader, Executive Steering Committee

Michaels Stores, Inc.Program Manager Infrastructure/Technical Services

Jan. 2005 - Dec. 2009Irving, Texas, United States · On-siteManaged all aspects Technical Service/ Infrastructure projects and all IS projects which crossed functional boundaries. Drove projects for AIX, Oracle database, AS400, network, service desk, data center, and operations. Led all projects with budgets exceeding $1M supervising teams of 20+ resources. Trained department on PMI methodology, standards, processes, and procedures Member of SDLC committee, IS Project Office committee, and Architecture committee. Major Accomplishments: • Planned, designed, and drove purchase, build, and implementation for major server consolidation. Consolidated 100+ AIX/Oracle server environments into four physical frames and 100+ virtual environments, saving $4M over 5 years in maintenance and support expense. • Planned, designed, and implemented Disaster Recovery for all business critical functions. Executed and led the annual disaster recovery exercise for pos credit, payroll, sales, network, and email. 100% successful Exercises with all systems fully recovered. • Established and implemented ITIL Service Management project. Designed and implemented the framework, policies, processes, procedures, and training. Phase 1 targeted release, incident, and problem management. Phase 2 targeted capacity and asset management. • Managed the project to select and implement the Identity Management System, integrating MS Active Directory, Oracle LDAP, Workbrain Time and Attendance, Oracle HR, Retek (Oracle Retail), Password Self Help, and VPN access. • Led the project team that architected, purchased, built, and implemented Oracle HR and Financials. Drove all aspects of system and database architecture, build, performance testing, conversion from PeopleSoft, and application rollout.

Michaels Stores, Inc.Information Security Manager

Jun. 2004 - Nov. 2005Designed and implemented a complete re-structure of the Information Security Group. Utilizing ITIL and PMI as a reference framework; established security project management, compliance management, and security operational management. Implemented process based security operations and risk management based strategic planning. Eliminated $600K in unnecessary capital projects over 2 years, achieved PCI and Sox compliance. Major Accomplishments: • Led cross functional iniative to achieve PCI compliance. Identified deficiencies, designed solutions, and drove all remediation efforts to achieve PCI compliance. Company previously was not compliant on 8 of the 12 PCI DSS Requirements. • Re-engineered the entire security policy catalog to re-align the policies with business and regulatory requirements. Developed and implemented comprehensive security policies and procedures with enforcement mechanisms, meaningful metrics, and awareness education. • Established and implemented out-sourcing relationship (US based) for 24x7 SIEM monitoring for IDS/IPS, email filtering, Anti-spam, Spyware prevention, network scanning, event correlation, and log management. This initiative saved over $200K per year and eliminated the need to increase head count. • Drove and managed COBIT based SOX audits. Worked directly with Internal Controls Director and technical team managers to organize, prioritize and execute control responses. Performed gap analysis, managed remediation projects, and designed and implemented compensating controls. Achieved full SOX compliance for all internal (KPMG) and external (Deloitte) audits. • Established the Security Incident Response Team. Initiated periodic test exercises resulting in new security controls such as the encryption of laptops for all HR associates and field personnel, end point security, and wireless IPS.

Michaels Stores, Inc.Data Base Manager - Architecture/Administration/Projects

Feb. 2003 - May. 2004Irving, Texas, United States · On-siteManager of Oracle DBA team, DB Architect, and DB Project Manager. Led all major DB initiatives, including conversion from PeopleSoft to Oracle Financials. Architected and drove Oracle HR implementation, financial reporting, Logistics and Distribution, and Storage Array based cloning and recovery processes. Designed and implemented Oracle standards and best practices. Established performance tuning processes, and converted DB backup/recovery from SQL Backtrack to Oracle RMan across 100+ databases.

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