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Work Background
Gravity HausUX/UI Designer
Nov. 2022 - Jan. 2024Led redesign efforts for native mobile app to enhance user experience, and increase adoption and retention rates according to user needs and business objectives Developed the foundations of a new design system and interactive design elements to complement the existing brand and provide a cohesive user experience across all channels Established streamlined collaboration processes between cross-functional teams and engineers, resulting in a highly productive and agile work environment Conducted thorough research and testing of AI-powered solutions to expand the product's value proposition and user experience
StraighterLineProduct Designer
Nov. 2021 - Aug. 2022Improved user start rate by 30% by addressing user needs identified through research utilizing user interviews, surveys, and quantitative data Developed and implemented a flexible, scalable information architecture framework to provide an optimal user experience that adapts to users' evolving needs and preferences Partnered with cross-functional teams, including product managers, developers, and designers in a fast paced, agile environment to ideate, iterate, and implement new features and product improvements.
AvocademyUX Design Mentor
Oct. 2021 - Dec. 2022Provided feedback on students' user research, UX, and UI work Worked directly with students to help them understand and apply UX/UI design principles using tools such as Figma, Invision, Miro, and more Mentored student teams doing client work ensuring they delivered high-quality, professional research, designs, and documentation
The Guac GroupUX/UI Designer
Mar. 2021 - Aug. 2021• Collaborated with clients, designers, and developers to design responsive websites and mobile apps • Solved user needs and business challenges through user research, information architecture, user flows, interaction design, visual design, wireframing, prototyping, and user testing
• Managed clients and design teams, defined deliverables, set schedules and managed deadlines
David C CookDigital Experience & E-Commerce Specialist
Oct. 2019 - Oct. 2021Colorado Springs, Colorado Area• Managed and optimized the online shopping experiences of a storefront with over $1M in annual sales
• Served as UX consultant on new digital product developments ensuring design, technology, and business decisions maintained a user-first approach
• Designed and built landing pages using WordPress and basic front-end coding
• Designed visual assets for websites, email, and social media using Canva, photoshop, and other Adobe suite programs
Compassion InternationalSponsor Donor Relations Representative II
Apr. 2018 - Oct. 2019Colorado Springs, Colorado• Empathized with donors to understand issues or frustrations to accurately address donors’ issues & requests
• Provided white-glove support to mid and major donors ensuring their experience was easy and frictionless
• Became an expert in the organization mission and initiatives to efficiently communicate with donors
Laugh Out Loud Ministry Children's HomeProject Manager / Fundraising Strategist
Jan. 2015 - Oct. 2017• Designed 7 homes, pavilions, and gardens and project managed their construction
• Developed and executed fundraising strategies for special initiatives
• Designed marketing assets for fundraisers and donor communications, and managed the organization's website including design, maintenance, and content creation
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