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Work Background
VisaSolutions Sales Director
Jan. 2022MilanoNov 2021 - Present (2 years 4 months)
• Delivery of the sales objectives of Visa Products & Solutions in Italy through New Business Development: Money Movement, Risk & Identity, Issuer & Acceptance Solutions. Managing VAS AANR, Strategic Account Planning and Sales Pipeline.
• Sales Management and Solution Selling for non-traditional, high-potential accounts.
• Coordinating key country budgets and supporting the Country Manager in Sales Operations & Strategic Projects.
VisaGlobal Account Lead
Jun. 2017 - Dec. 2022Milan, Lombardy, ItalySales Management for Global and Italian Banks: leading Key Account Teams, setting the strategy and
delivery plans. Working with Banks to identify requirements, introducing new services and developing a trusted adviser relationship.
Achievements:
• Led Visa business growth and Strategic Partnerships with a Global Client, defining strategy and execution • Cross-functional Team Leadership: coordinating a team of European Account Managers in RFPs and QBRs.
• Secured a comprehensive Pan-EU multi-billion 5-year deal, improving Net Promoter Score by 25%.
• Closed deals and delivered ground-breaking initiatives with several key Italian signature accounts,
exceeding sales targets and a spend in the region of €20 BN per year.
VisaProduct & Market Development Senior Manager
Dec. 2011 - May. 2017Milan/London · On-siteAppointed to work with senior account and relationship managers to deliver revenue growth through
the generation of innovative value propositions for client institutions. Leading a team remotely.
• Developed proposition and built business case modelling to provide support for client discussions.
• Won senior management approval for product development and operational support to implement
proposals, part of team leading pitch to client senior management, including C-Level.
Strategic projects:
• CEO Analyst
Acting as the analyst for the CEO of Visa Europe, providing strategic advisory, operational reports,
executive summaries and updates on strategic and commercial matters, country/clients visits and
events brief packs, liaison with Executive Leadership Team, review and preparation of Board material.
• Recurring Payments Taskforce - Market Engagement
Tested the new Visa Innovation Framework to identify and validate opportunities in Bill Payments and
accelerate Visa penetration into personal consumer expenditure.
MasterCardBusiness Analyst
Jan. 2004 - Jun. 2005Rome Area, ItalyBrought in to assess key risks and analyze market requirements, working with the Sales team on development projects and commercial proposals. Achievements
• Contributed to the growth of the partnership with the main Italian card issuer by generating improvements to customer satisfaction ratings
Tampere Peace Research InstituteResearch Fellow
Oct. 2002 - Jul. 2003TamperePerformed research on International Political Economy as a member of the Mediterranean Studies Project Research Team. Supported by a grant from the Italian Ministry of Foreign Affairs.
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