Bill Swanson - Technical Director, Email Marketing

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Data AxleTechnical Director

Apr. 2020Castle Rock, Colorado, United States

Data AxleTechnical Architect

Jun. 2019 - Apr. 2020Greater Denver Area

Data AxleTechnical Manager

Sep. 2015 - Jun. 2019Greater Denver AreaResponsibilities • Act as a technical consultant for the design and requirement phase of new projects • Architect solutions for new projects, enhancements, and problem resolution • Assist with prioritization and coordination of development resources for customer engagements • Manage senior technical staff

Hitachi ConsultingLead Support Consultant

Feb. 2013 - Sep. 2015Greater Denver AreaResponsibilities • Provide expert-level guidance to team and customer and provide hands on support in areas of expertise – data load operations, Oracle development, and application maintenance and modification. • Engage and lead all aspects of client engagement and serve as the primary point of contact and escalation for customers. • Provide leadership, guidance, and mentorship to team members (20+) • Ensure adherence to standards, best practices, and SLA’s • Participate in staffing, budgeting, and refining work processes Accomplishments • Received highest annual review rating and promotion to management within first year of employment • Successfully managed incident escalations that had attention of senior-level management on the customer and company sides. • Resolved recurring issues on several high profile applications with significant problems and recurring escalations by improving team performance and managing custom expectations. • Created an automated process replacing a 40+ hour per week manual data loading process. Tools implemented have also been leveraged to replace other manual processes

iiX, a unit of ISO Claims Services Inc., a Verisk Analytics companySoftware Application Engineer

Sep. 2011 - Feb. 2013Responsibilities • Work as a member of a development team creating a custom Java application • Emphasis on collaborative object oriented programming • Develop code to team standards and able to pass strenuous code review and testing. • Participate in architecture review and design decisions for overall project • Continue to support and enhance tools and web sites created in previous position (Production Analyst role below) Accomplishments • Created several steps in an automated, scalable ETL process handling daily, weekly, and monthly data sets that generated a database of 10+ million records. • Leveraged automation tools and techniques previously introduced to resolve several challenges in the overall ETL process

iiX, a unit of ISO Claims Services Inc., a Verisk Analytics companyProduction Analyst

Sep. 2005 - Sep. 2011 Responsibilities • Provide support and oversight of production environment of 20+ servers • Serve as the point of contact for the team to internal customers (local and corporate) • Provide oversight and leadership to expanding production team • Create tools and processes to monitor the environment and production processes • Develop custom tools to support the production environment and automate manual processes • Develop and maintain custom web pages for business analysis / reporting and support of production processes • Server as primary domain administrator, primary systems administrator, network administrator, and backup database administrator • Create and document all processes and standard operating procedures for production group Accomplishments • Stepped into a new role within company, expanded the roles and responsibilities of the position such that it was expanded into a three person group. • Successfully completed physical to virtual migration project on 95% of production environment, introducing VMWare into the environment and replacing a large amount of legacy equipment • Key player in a data center migration from Texas to New Jersey and then establishing a DR environment in Utah. • Create an innovative virtual solution resolving legacy licensing issues and saving the organization a very large expense suggested by the vendor. • Developed a custom dashboard application and supported backend processes to provide real-time monitoring of the transaction-based business line significantly reducing manual monitoring

MHMR of Brazos ValleyIT Manager / Clinical Database Adminstrator

Jan. 2005 - Sep. 2005Responsibilities • Provide oversight and leadership to I.T. department reporting directly to executive leadership • Align IT initiatives with overall agency goals within budget constraints • Provide hands-on support for all IT systems including clinical database application Accomplishments • Added several upgrades including a new dedicated T1 link between all offices significantly improving communications with outlying offices. • Maintained department within in the published budget by using initiative solutions to resolve IT needs with used or recycled equipment.

Intch is a Professional Networking App for the Future of Work

100k+ people

130+ countries

AI matching

Get Intch if you'd like to

📝

Get Recommended to New Customers

👋

Connect with Like-Minded People

💸

Raise Capital

🚀