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Work Background
Data AxleTechnical Director
Apr. 2020Castle Rock, Colorado, United States
Data AxleTechnical Architect
Jun. 2019 - Apr. 2020Greater Denver Area
Data AxleTechnical Manager
Sep. 2015 - Jun. 2019Greater Denver AreaResponsibilities
• Act as a technical consultant for the design and requirement phase of new projects
• Architect solutions for new projects, enhancements, and problem resolution
• Assist with prioritization and coordination of development resources for customer engagements
• Manage senior technical staff
Hitachi ConsultingLead Support Consultant
Feb. 2013 - Sep. 2015Greater Denver AreaResponsibilities
• Provide expert-level guidance to team and customer and provide hands on support in areas of expertise – data load operations, Oracle development, and application maintenance and modification. • Engage and lead all aspects of client engagement and serve as the primary point of contact and escalation for customers. • Provide leadership, guidance, and mentorship to team members (20+)
• Ensure adherence to standards, best practices, and SLA’s
• Participate in staffing, budgeting, and refining work processes Accomplishments
• Received highest annual review rating and promotion to management within first year of employment
• Successfully managed incident escalations that had attention of senior-level management on the customer and company sides. • Resolved recurring issues on several high profile applications with significant problems and recurring escalations by improving team performance and managing custom expectations. • Created an automated process replacing a 40+ hour per week manual data loading process. Tools implemented have also been leveraged to replace other manual processes
iiX, a unit of ISO Claims Services Inc., a Verisk Analytics companySoftware Application Engineer
Sep. 2011 - Feb. 2013Responsibilities
• Work as a member of a development team creating a custom Java application
• Emphasis on collaborative object oriented programming • Develop code to team standards and able to pass strenuous code review and testing. • Participate in architecture review and design decisions for overall project
• Continue to support and enhance tools and web sites created in previous position (Production Analyst role below) Accomplishments
• Created several steps in an automated, scalable ETL process handling daily, weekly, and monthly data sets that generated a database of 10+ million records.
• Leveraged automation tools and techniques previously introduced to resolve several challenges in the overall ETL process
iiX, a unit of ISO Claims Services Inc., a Verisk Analytics companyProduction Analyst
Sep. 2005 - Sep. 2011
Responsibilities
• Provide support and oversight of production environment of 20+ servers
• Serve as the point of contact for the team to internal customers (local and corporate)
• Provide oversight and leadership to expanding production team
• Create tools and processes to monitor the environment and production processes
• Develop custom tools to support the production environment and automate manual processes
• Develop and maintain custom web pages for business analysis / reporting and support of production processes
• Server as primary domain administrator, primary systems administrator, network administrator, and backup database administrator
• Create and document all processes and standard operating procedures for production group Accomplishments
• Stepped into a new role within company, expanded the roles and responsibilities of the position such that it was expanded into a three person group. • Successfully completed physical to virtual migration project on 95% of production environment, introducing VMWare into the environment and replacing a large amount of legacy equipment
• Key player in a data center migration from Texas to New Jersey and then establishing a DR environment in Utah. • Create an innovative virtual solution resolving legacy licensing issues and saving the organization a very large expense suggested by the vendor. • Developed a custom dashboard application and supported backend processes to provide real-time monitoring of the transaction-based business line significantly reducing manual monitoring
MHMR of Brazos ValleyIT Manager / Clinical Database Adminstrator
Jan. 2005 - Sep. 2005Responsibilities
• Provide oversight and leadership to I.T. department reporting directly to executive leadership
• Align IT initiatives with overall agency goals within budget constraints
• Provide hands-on support for all IT systems including clinical database application Accomplishments
• Added several upgrades including a new dedicated T1 link between all offices significantly improving communications with outlying offices. • Maintained department within in the published budget by using initiative solutions to resolve IT needs with used or recycled equipment.
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