Kids Emporium Manager Operations
Dec. 2015 - Jun. 2017United Kingdom• Worked with manufacturers and suppliers in South Africa, India, and China, as well as locally in the UK, to agree on quality standards, price, delivery times and ethical production methods.
• Plan and monitor production and delivery schedules
• Managing orders from retail and wholesale customers.
• Establish operative marketing initiatives and promotional strategies that partnered with area businesses to raise awareness for the company.
• Create and implement marketing plans and effective store strategies to improve sales, and create store presentations, ideas, and concepts to successfully promote store merchandise.
• Providing outstanding customer service and continually trained staff by way of written materials, individual training, and group training.
• Demonstrate good management by effectively managing all daily store operations and overseeing all merchandise including buying, receiving, maintaining POS computerized system, and completing inventories.
• Human resources management by creating training manuals and implementing strict store policies procedures, management of several staff members.
• Created a fully operational online store with payment gateway, and coordinated Web site development, marketing, and advertising specifically through Google Adwords and social media.