Luke Abdallah

Strategy Consultant @The LA Firm

🔥 Startup Founder💸 Marketing✔️ ITBusiness Owner🗿 HR🧨 Consulting🏐 SportsAthlete ManagerManager

🌎 Based in Orlando, FL 🔗 Senior Leader with a focus on organizational development and transformative change across diverse sectors. Known for driving growth and competitive advantage through strategic planning and technological consulting. 📈 Proven track record in leading major SaaS implementations, including a global utility company with 80,000+ employees, achieving the fastest delivery ever for PwC in just 5 months. 🚀 Specializes in SuccessFactors Employee Central implementations, enhancing organizational processes and HR operations across large-scale businesses. 🤝 Highly skilled in stakeholder collaboration, offering a communicative approach that bridges gaps between C-suite executives, senior management, and cross-functional teams.

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Work Background

Curium Solutions USSenior Consultant

Aug. 2023Orlando, Florida, United States

Rizing HCMSucessFactors Lead Consultant

Jan. 2020 - Dec. 2022Orlando, Florida, United StatesLed implementations across 10 industries, including Manufacturing, Retail, Technology, Telecom, and Utility; develop materials for business process design sessions with over 100 clients and provide oversight for staffing and deployment. Provided consulting services for 20 Clients during the global design and pre-sales phase of Employee Central Planning • Fostered open, communicative client relationships, serving as a key liaison between the C-suite, senior executives, partners, and the 15 team members, applying key communication skills. • Consistently preserved client success and experience as the top priorities, exhibiting client-centric focus, • Devised cross-stream work plans for clients that are implementing cloud solutions following a merger and acquisition. Communicated the need for urgent action to implement necessary, adoptable changes integral to maintaining Company growth, efficiency, and profitability. Notable Results: • Designed, implemented, and supported SuccessFactors Employee Central module with integrations for Performance and Goal Management, Succession, Compensation, JAM, LMS, Benefits, and Active Directory. • Created cross-stream project plans for clients deploying cloud products after mergers and acquisitions.

PwCSAP Senior Associate

Aug. 2018 - Jan. 2020Orlando, Florida AreaImplemented and led weekly "Sync-up Calls" to manage the onboarding and off-boarding of new team members and clients, streamline processes, improve efficiencies, and identify pain points. Managed direct reports and on-site staff strategically to optimize productivity while promoting a positive and warm culture. • Conducted interviews and coordinated the onboarding process for the SuccessFactors practice. • Proposed and communicated ideas for continual improvement of processes across all areas of the organization's operations. • Interacted with clients and internal functional departments (e.g., IT, HR, Accounting, etc.) to capitalize on opportunities, resolve issues, and improve business and delivery performance. Notable Results: • Increased profitability by 60% by analyzing hourly project reports and burn rates to identify areas of opportunity. • Limited travel expenses by 30%, implementing a face-first methodology where the Client witnesses the teams face-to-face on all virtual calls and meetings, fostering a high-touch, white-glove experience for the client.

DeloitteTechnology Consultant

Jul. 2017 - Jul. 2018Philadelphia, PennsylvaniaDirected Data Migration and conversion for over 100,000+ employees, 250,000+ employee records in over 100+ countries, and 50+ languages, displaying exceptional organizational skills. Led PMO team of 15 in functional work-stream for EC and exhibited expertise managing remote teams for a highly regulated large Client project with complex requirements. • Consulted as an architect for all custom MDF solutions to solve technical gaps with problem-solving abilities. • Developed test scripts for custom solution testing and test cycle project plan within the projected timeframe, utilizing internal, international, and client resources. • Coordinated cutover teams of 10 members at the minimum across LMS, ONB, RCM, EC, Comp, and PMGM. • Rendered strategy for structuring training plans for 6 workgroups, managing a hybrid team of 20 trainers globally. • Leveraged firm tools for automation of training logistics tasks to add value and improve Client experience. Notable Results: • Minimized client workload, boosting operational efficiency by 120%, by integrating consolidated training delivery tool • Solved data migration inconsistencies by spearheading multiple testing cycles with a domestic and international team of 300, advising clients on custom solutions. • Accelerated and gained insight on how future product development would alter the client's roadmap by slating a standard process alongside SAP.

SAP SuccessFactorsBusiness Process Consultant

Feb. 2016 - Jul. 2017Newtown Square, PACollaborated with senior management, 25 Clients, and the 4 partners to ensure a smooth line of communication and deliverables. Advised a client on organizational restructuring for employee central foundation objects, led workshop presentation for blueprint, and gathered the necessary data required for central employee configuration. • Spearheaded country-specific workshops in more than 12 countries and completed country-specific configurations. • Converted legacy payroll data into EC compensation objects and completed data loads for foundation and employee data with great attention to detail. • Evaluated configuration flaws, provided possible downstream implications, and provided client and partner with Employee Central solutions for post-go-live performance gaps. • Supervised EC data loads for LTIP, Bonus, and Merit, which included identifying data cleansing requirements and integration considerations. Instructed Implementation Partners to implement business processes that allowed the client's current configuration to perform in the way the client required and expected based on SOW and implemented a knowledge transfer strategy from partner to client. • Proposed and configured a streamline solution that migrated and consolidated multiple custom MDF objects into custom fields on one custom MDF object, allowing Clients to perform loads and capture data needed in reporting and integrations more efficiently Notable Results: • Delivered 30+ demos of how functionality required by the client worked in SuccessFactors. • Guided clients to efficiently develop the best overall solution for data migration from SAP HCM to Employee Central.

VerizonSolutions Sales Manager

Jan. 2013 - Feb. 2016Hamilton, New JerseyFormulated a data-driven, analytical strategy that improved client experience and profit growth, exceeded sales targets by 50%, gaining strong analytical skills. Adopted and implemented operational processes, technical solutions, and business requirements to meet business needs. • Trained the market in “Make It Simple” which served as a springboard for a top 10 ranking in the region in sales, growth, and #1 in Client experience • Exceeded corporate and personal quotas consistently, breaking prior records and earning numerous incentive awards Notable Results: • Established a client experience strategy to track the number of touch points throughout the sale and match that number of touch points after the sale it raised our customer satisfaction rating to 100%. • Boosted revenues by $100,000+ a month utilizing innovative and creative sales tactics, increasing annual revenues by 50% annually, which drove a declining market to high sales levels within one year. • Drove revenue gains by 60% by cultivating business relationships while coordinating requirements, developing RFPs, and reviewing contracts with prospective Clients • Earned commendation as #1 in the region for IoT sales, exceeding sales targets by 150% in 12 months.