Alvaro Burgos - Product development, Ways4Water

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Work Background

Ways4WaterProduct Development Engineer

Jul. 2021Cleves, North Rhine-Westphalia, Germany

ISIS IC GmbHMarketing Internship

Mar. 2020 - Aug. 2020Wesel, North Rhine-Westphalia, GermanyWith ISIS-IC GmbH I learn development of marketing strategies and ways in finding solutions using all the available resources in the most efficient way, focusing on increasing brand awareness of the new project and product in the market. The following is highlight of task during the internship: ✯ Develop marketing strategies ✯ Researching and tracking trending target audience topics. ✯ Planning, creation implementation and analysis of content and stories on social media that are relevant to target audience. ✯ Planning, creation, implementation and analysis of new app for Helia Life.

McDonald'sCashier

Dec. 2012 - Mar. 2013Hawaiian IslandsWith McDonalds, I greeted and assisted customers with purchase. I handled money transactions and issued receipts. I communicated with customers in a fast and friendly manner. I assembled food to ensured fast service. I assured the compliance with all quality standards, principles, guidelines, and policies of McDonald’s. The following is highlight of the value I’ve brought my clients: ✯ Guaranteed an impeccable customer service which gratified customer needs. Provided food items in conformity with quality standards.

Hanon SystemsAssembly Line Worker

May. 2011 - Oct. 2011Ontario, CanadaWith Hanon Systems (Halla Climate Control) , I ensured the work area cleanliness and safety. I utilized working knowledge of heavy equipment and assemble car parts. I responded to and troubleshot problems which may occur. The following is highlight of the value I’ve brought my clients: ✯ Worked effectively to meet or exceed goals while maintaining high-quality standards.

Nakiska Ski ResortEquipment Technician

Nov. 2010 - Apr. 2011Alberta, CanadaWith Resorts of the Canadian Rockies – Nakiska, Leisure/Snowsports – Rentals Department, I analyzed root causes of equipment failures and proposed corrective actions. I provided support to troubleshoot the equipment problems. I performed regular inspections to identify and correct equipment malfunctions, repairs, and replacements. I developed cost reduction initiatives by effective utilization of materials and resources. I adhered to company policies and safety regulations. I identified and recognized customer requirements and facilitated them with the provision of suitable snowsports equipment. The following are highlights of the value I’ve brought my clients: ✯ Proposed improvements to enhance equipment performance and reliability. ✯ Leveraged strong knowledge of ski and snowboard equipment for delivering optimal customer service while adhering to safety requirements.

BarzeroWaiter

Jan. 2010 - Jan. 2012Concepción Province, ChileWith Barzero, I greeted and escorted customers to their tables. I introduced customers to the menu and announced menu specials. I answered questions about menu items, ingredients, and pricing as well as served customers with food and drinks. I arranged table settings and maintained a tidy dining area. I processed payments by preparing cheques and delivering them to customers. The following is highlight of the value I’ve brought my clients: ✯ Ensured customer satisfaction by providing exceptional customer services.

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