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Work Background
Opal Hotel Amman - Official PageSocial Media Specialist
Sep. 2023 - Dec. 2024Amman, JordanAs Social Media coordinator, I was responsible for managing and growing Opal's Hotel's social media presence across multiple platforms. I was responsible for the following: 1- Developing, curating, and scheduling engaging content (text, images, videos, etc.) for all social media platforms (Facebook, Instagram, Snap Chat, LinkedIn, TikTok, etc.).
2- Creating and managing content calendar to ensure consistent posting and alignment with marketing objectives.
3- Monitoring, responding to, and engaging with followers' comments, messages, and reviews promptly.
4- Tracking and analyzing social media performance metrics using tools like Hootsuite, or native platform analytics.
5- Planning, executing, and optimizing paid social media advertising campaigns. 6-Coordinate with other departments, Models, and videographers to promote events, products, and services.
Cashmere CosmeticsGraphic Designer
Jan. 2021 - Jan. 2022Designed engaging visuals and creative content for social media platforms to enhance brand identity.
Developed digital marketing materials, including posts, stories, ads, and promotional campaigns.
Collaborated with the marketing team to align visual content with overall brand messaging and strategy.
Utilized design tools such as Adobe Photoshop and Illustrator to produce high-quality graphics.
Analyzed performance metrics to optimize content and increase audience engagement.
Dallas Travel and TourismSales Officer
Jan. 2018 - Jan. 2021Managed customer inquiries and provided tailored travel solutions to meet client needs.
Promoted travel packages and services, contributing to increased sales and customer retention.
Coordinated with airlines, hotels, and service providers to arrange seamless travel experiences.
Handled booking processes, payment transactions, and ensured accurate documentation.
Maintained strong client relationships through excellent communication and personalized service.
Retail Group, Charles And KeithAssistant Manager
Jan. 2014 - Jan. 2017Amman, JordanSupported daily operations to achieve sales targets
and deliver exceptional customer service.
Supervised and trained team members to enhance
overall performance and productivity. Monitored inventory
levels and coordinated with suppliers ensure product
availability. Contributed to developing marketing
strategies to boost sales by analyzing market
performance. Handled customer complaints and resolved
issues efficiently to maintain customer satisfaction and
improve the shopping experience.
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