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Work Background
MaiaLearning Inc.Regional Sales Manager - APAC
Nov. 2024Singapore, Singapore
IC3 MovementDirector of Global Outreach & Partnerships
Dec. 2022 - Nov. 2024Jakarta, Indonesia-Built an Outreach & Partnership team in order to contact global high schools and universities for program & event participation as well as sponsorships and donations -Created standardized company and team processes and supported the implementation and set-up of Hubspot company-wide -Liaison between different departments: Operations, Marketing, IC3 Institute, and Events -Increased Annual IC3 Conference & Expo participation from 1,400+ attendees in 2023 to 2,000+ attendees in 2024, including an increase in Expo attendance and Sponsorships year/year -Added over 20,000 new global contacts into the outreach database through personal research and event participation -Coordinated with global university and school leaders alongside industry experts to conduct a 2 day Presidential Forum of and for global education senior leaders
BridgeUGM APAC & Head of Business Development, Schools
Jan. 2018 - Dec. 2022Hong Kong SAR-Recruited, onboarded and managed a business development team across global regions to ensure their understanding of the international schools & higher education market in line with career and university guidance best practices and curriculum -Developed data-driven targets and strategies to meet business annual goals and provided regular progress updates to the Senior Leadership Team - grew the schools business from 200 to 1000+ schools in 5 years -Collaborated and developed internal processes, new initiatives and go-to-market strategies alongside heads of other departments, such as marketing, customer success and product -Created and delivered custom content to international schools through guides, informational content, and in-person or online presentations related to the wider career & university guidance field -Made executive decisions to further the business based on risk assessments and opportunities available
HobsonsAssociate Director of Client Success, International
Feb. 2014 - Dec. 2017Kuala Lumpur, Malaysia-Hired, trained and managed a team of support, project consultants, account managers, marketing executives and data content officers in Hobsons’ Malaysia office spanning across 4 countries -Tracked and measured KPI’s for all international team members & used this to determine areas of improvement and implement initiatives to meet expectations -Developed international professional services and marketing strategy in correlation with US counterparts and worked in all international offices: New Delhi, Sydney, and Kuala Lumpur -Created & delivered student and parent roll-out and professional development plans for implementing Naviance software and career and university guidance with high school, district, and county administrators using global best practices and creative solutions -Collaborated with the west coast sales team on internal process and cross-team functionality -Assisted in internal projects for pre-sales support across the US and internationally -Started as a Senior Consultant for all California and International partner schools, where I supported schools 1:1 with norms for creating a group or school-based career & university program
PearsonSenior Client Services Consultant
Apr. 2011 - Feb. 2014Denver, Colorado, United States-Primary operational contact for educational partners and responsible for overall consultation and operations management for online programs -Managed operational projects between Pearson eCollege and educational partners by proactively finding solutions and identifying issues before they occur -Collaborated with internal teams, colleagues and third party providers to successfully implement new products to meet partners’ needs -Assisted in the implementations of new domestic and international partners and provide training to new administrators -A department stakeholder for internal eCollege products and client communication and chosen as a mentor to support and train new consultants
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