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Work Background
SPSCEO Italy and Iberia
Jan. 2017Milan Area, Italy · On-siteIn my recent role, I am involved in increasing operational efficiency by directing main intervention areas, including primary Italian groups, as well as primary international groups. I am responsible for renewing all biggest contract in SPS Italy and signing new business.
Here are my accomplishments for this role include:
• Optimised corporate effectiveness by serving as CEO and member of board for Italy and Spain.
• Evaluated corporate performance
• Transformed and restructured company to industrialised one from an "artisanal" company
• Contributed to obtain targets on EBIT and sales
Hewlett Packard EnterpriseBusiness process services delivery Director south cluster
Nov. 2015 - Dec. 2016Milan Area, ItalyIn Hewlett Packard Enterprise, I was skillful at controlling end-to-end management of organisation, profit and loss, people, and operations by monitoring profit and loss, as well as administering a multi continent and multi country organization. I was successful at showcasing outstanding performance in multiple areas, including Primary Italian, Spanish, French and international groups.
My contributions for this role included:
• Identified new business opportunities to achieve key objectives via direct report to EMEA VP.
• Exercised leadership by managing more than 3K employees worldwide
• Maximised business processes and sales
• Transitioned 300+ FTES to Poland and service centres by maintaining SLAs
Hewlett Packard EnterpriseHead of BPO Italy and Service Delivery Executive for Unicredit HRO
May. 2012 - Feb. 2016Milan Area, ItalyDuring my time, I was playing an integral role in managing 50M USD and approx. 600 resources in 4 countries by controlling overall operational procedures.
My major contribution to this role included:
• Played integral role in overseeing main intervention areas, including Primary Italian groups • Responsible for BPO operations Italy
• Responsible for HR Outsourcing for Unicredit group
Hewlett Packard EnterpriseAccount Operations Manager
Nov. 2010 - May. 2012North ItalyDuring my period, I was capable of leveraging expertise in Primary Italian banking groups by executing robust management skills.
My contribution for this role include:
• Improved overall accuracy by leading sectorial profit and loss, and projects/services delivery through supervision of >15M USD and 100 resources, as well as selling new contracts
AccentureSenior Consultant Human Performance
Feb. 2000 - Feb. 2007Program and project manager on FSI area in HR, Organization and IT
AcademiaHR and Organization Consultant
Jan. 1996 - Feb. 2000Consulting on HR and organizational themes, recruiting (including head hunting), training
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