Alysa Hartman - Director of People and Culture, Willy Street Co-op

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Work Background

Willy Street Co-opDirector of People & Culture

Feb. 2021Madison, Wisconsin, United StatesAlign HR and customer experience strategies with company’s mission, vision, and cooperative principles to drive consistency and engagement across all levels. Communicate customer needs and HR strategies to management, shareholders, and board to foster informed decision-making and maintain organizational alignment. Implement DEI-driven Paid Time Off policies and restructure upper management, aligning leadership roles with diversity, equity, and inclusion goals. • Designed and executed talent strategy, customer experience programs, and organizational culture initiatives for 380 employees across multiple locations to enhance employee satisfaction and retention. • Led strategic implementation of HR best practices in recruitment, retention, and employee engagement to improve workforce stability and morale. • Facilitated comprehensive supervisory skills training for HR staff and biannual manager orientation to boost leadership effectiveness and operational efficiency. • Reduced time to hire by 20% by optimizing talent acquisition and onboarding processes, leveraging Applicant Tracking System technology, and enhancing responsiveness to labor market trends. • Established HR data benchmarks and introduced monthly dashboard reporting to enable data-driven staffing decisions and improve retention rates. • Minimized negotiation time by 75%, successfully negotiating collective bargaining agreements, securing extended contracts with employee unions, and strengthening labor relations. • Redesigned compensation strategy with market rate analysis and competency-based evaluations to drive performance-based merit increases and employee motivation. • Guaranteed competitive hiring pipeline and expanded applicant pool by 90% between 2021 and 2024 through data-driven improvements in talent acquisition.

Mercyhealth Wisconsin and IllinoisOrganizational Development Specialist/Medical Librarian

Oct. 2018 - Feb. 2021Janesville, WisconsinConducted coaching sessions with physicians and managers to improve patient satisfaction and boosting employee engagement through tailored development interventions. Directed strategies for culture change and managed system-wide learning solutions to foster continuous development and engagement. Developed nurse residency program to meet ANCC credentialing criteria. Designed program objectives, education sessions, handbooks, and evaluation tools to measure outcomes and ROI. • Spearheaded organizational development across health system encompassing seven hospitals, 51 clinics, home care, hospice services, and insurance company to drive improved operational efficiency for over 8K employees. • Created agile OD and talent development programs in collaboration with HR to enhance growth opportunities for staff at all levels, from frontline employees to executives. • Revamped leadership development academy, integrated adult learning principles, and blended learning approaches, resulting in more dynamic/engaging training with live/virtual sessions, eLearning modules, and applied judgment exercises. • Established Mercy Health Library and provided centralized hub for scholarly research, Evidence-Based Practice (EBP), and DEI-related tools to maximize access to critical resources. • Streamlined new employee orientation process, increased session frequency to weekly with 40 participants, optimized content management, and facilitate consistent onboarding experiences.

Basin HoldingsDirector of Talent Development

Apr. 2018 - Sep. 2018Des Moines, IowaServed as an expert in the field of talent management and provided in-depth consulting to leaders across the organization on the approach to integrating talent management concepts into the business. Responsible for building and managing processes and programs including the management internship program, succession planning, talent reviews, leadership development, and key talent identification. • Gathered and reviewed data regarding discrimination- and harassment-related complaints and litigation to identify trends and opportunities and developed a comprehensive training program to address them. Deployed training to 1,300+ employees, supervisors, management, and leadership across 7 divisions. •Developed a Workplace & Employee Safety program that included regular safety audits, employee training and reporting, proper incident investigation procedures, and resources for HR Directors leading the program and cultivating a safety culture. •Created the Basin Holdings Internship program from the ground up, incorporating a multidisciplinary summer work component, structured networking, professional mentoring, and soft skills development. Implemented the program with multiple classes of interns sourced from several Ivy League Universities. •Represented the company in employee relations issues, including ensuring compliance with all HR-related legal and regulatory requirements and coaching managers and onsite HR Directors through issue investigation and resolution.

The Queen's CakeryOwner

Sep. 2008 - Jan. 2014Redfield, IAI am the sole proprietor of The Queen's Cakery, a custom cake studio that specializes in cakes for all occasions, cookies, and other desserts.

LCSInstructional Design & Training Manager

May. 2006 - Apr. 2018Des Moines, Iowa AreaOversaw training and recruitment of nursing home administrators, later transitioning to Training and Benefits Coordinator to manage health and welfare benefits, leading to improved efficiency in HR operations. Directed talent development initiatives for rollout of cloud-based Human Resources Information System (HRIS). Provided comprehensive training across disciplines to corporate and third-party clients. Coordinated adoption of Affordable Care Act (ACA) and managed plan revisions, premium levels, employee communications, and compliance to ensure regulatory adherence. •Promoted to instructional design and training manager by spearheading talent development, designing corporate university model, and significantly enhancing organization's learning culture and employee growth. •Launched and managed organization's first Learning Management System (LMS), developed eLearning content, led system migrations, and preserved historical records to ensure seamless knowledge transfer. •Headed successful implementation of company’s first Applicant Tracking System (ATS) to streamline recruitment, selection, and onboarding workflows and improve efficiency in hiring process. •Designed and implemented comprehensive employee orientation and onboarding program across all locations, informed by needs analysis and focus groups to improve employee readiness and engagement. •Developed benefits audit procedures and transitioned to third-party COBRA administration to ensure compliance and efficient management of multiple carrier contracts and annual reports. •Trained over 150 HR professionals across key functional, areas such as talent acquisition, organizational development, compensation, employee relations, and DEI to optimize operational excellence and HR capabilities. •Developed and launched over 50 multi-day conferences and 60 asynchronous online courses for 800+ employees across 32 states to expand learning opportunities and improve accessibility to critical training resources.

Community Services, Inc. Head StartEducation & Career Development Coordinator

Sep. 2004 - May. 2006Maryville, MOSupervised, monitored and evaluated 26 teaching staff in 7 Head Start Center locations. Coordinated all activities related to curriculum planning and instruction for 188 children ages 3-5 served by the program's 11 classrooms. Identified training needs of 55 Head Start employees, provided direct training on a variety of topics, and arranged ongoing In-Service training of personnel.

Self-Employed ConsultantEducational Diagnostician

Aug. 2003 - Jul. 2004Barnard, MOAdministered, scored and interpreted psychological tests for children PreK through twelfth grade. Composed all diagnostic reports for special education intial referrals and re-evaluations.

Missouri Department of Social ServicesChild Support Enforcement Investigator

Oct. 2000 - Aug. 2003Savannah, MOManaged all aspects of communication, financial calculations, and enforcement for 1200+ child support cases.