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Work Background
MartinCreativeVirtual Assistant
Sep. 2023Remote• Delivering virtual assistance to small businesses, integrating technology trends for enhanced service and client satisfaction.
• Strategizing and executing company objectives for sustained growth and key milestones.
• Conducting competitor research, generating analytic reports for informed decision-making.
• Managing email marketing, meeting schedules, travel arrangements, and ongoing internet research with a focus on efficiency and cost-saving objectives.
AngiSales Consultant
Jun. 2023 - Sep. 2023Remote · Remote•Navigated objections and skillfully negotiated advertising solutions, fostering trust with service providers and exceeding monthly targets.
•Mastered the Salesforce CRM system, improving data accuracy and streamlining communication processes.
•Provided impactful coaching to service providers, resulting in an increase in customer retention rates.
•Conducted thorough research on service providers, notably improving onboarding efficiency.
T-MobileSales Development Representative
Mar. 2021 - Jun. 2023Maitland, Florida, United States•Aligned with business leaders to understand their evolving needs and provided mobile solutions to enhancing employee connectivity and productivity.
•Identified and promoted T-Mobile voice, mobile internet, fleet management, and automation solutions to connect the workforce and customers effectively.
•Collaborated with the customer team to deliver the best technology solutions tailored to the specific requirements of each business resulting in an increase in customer retention and growth.
FARO TechnologiesInside Sales Specialist
Mar. 2019 - Feb. 2020Lake Mary, Florida · On-site•Cultivated lucrative customer relationships, driving revenue growth through effective presentations resulting in a marked increase in revenue from new customer acquisitions.
•Efficiently managed client correspondence, notably reducing response time to client inquiries.
•Thrived in meeting strict deadlines and coordinating appointments, contributing to a notable improvement in overall case processing efficiency.
•Conducted extensive legal research, prepared for hearings and trials, and reviewed agreements for a marked increase in successful case resolutions.
Goodblatt - LeoParalegal
Apr. 2018 - Mar. 2019•Adapted the preparation of bankruptcy petitions, executed detailed means test evaluations, and filed essential pleadings, enhancing efficiency by 15%.
•Created and managed intricate Chapter 13 payment plans, leveraging advanced financial calculations through Microsoft Excel, culminating in an impressive 94% success rate for Chapter 13 clients.
•Streamlined client communication, scheduling, and electronic case filing protocols, optimizing organizational processes and maintaining a high accuracy rate.
•Assessed and electronically processed mediated agreements, pivotal in refining legal workflows and contributing to a reduction in processing time.
•Implemented proactive case management strategies, resulting in a marked improvement in adherence to court deadlines and ensuring timely case progression.
Tudhope LawParalegal
Mar. 2017 - May. 2018•Efficiently oversaw a high-volume caseload, showcasing exceptional organizational and multitasking prowess, resulting in an increase in caseload management efficiency.
•Precisely calculated means tests and meticulously analyzed financial data to ensure accurate bankruptcy case evaluations, contributing to an improvement in evaluation precision.
•Implemented strategic case prioritization techniques, resulting in a reduction in average case preparation time and enhancing overall productivity.
•Conducted comprehensive financial analyses, uncovering opportunities for cost-saving measures that led to a reduction in overall case expenses.
Veritas Technologies LLCTerritory Account Manager
Apr. 2016 - Feb. 2017Heathrow, FL117% Club Member | FY17 Q2
•Established and nurtured new customer relationships, resulting in a marked increase in overall customer engagement and satisfaction.
•Collaborated seamlessly with field representatives, contributing to a notable improvement in sales territory performance metrics.
•Leveraged SalesForce and Oracle for sales operations, achieving a marked increase in data accuracy and a reduction in order processing time.
•Initiated and managed targeted marketing campaigns, resulting in a marked increase in qualified leads and opportunities.
Veritas Technologies LLCAccount Manager
Jul. 2015 - Apr. 2016HeathrowRegional Account Manager of the Quarter | FY16Q3
Top Commercial Rep for the Americas | FY16Q3
•Maintained and nurture existing customer base, resulting in a marked increase in overall customer engagement and satisfaction.
•Demonstrated a keen understanding of technology trends and strategically utilized professional relationships to upsell, leading to a substantial increase in revenue.
•Initiated and managed targeted marketing campaigns, resulting in a marked increase in qualified leads and opportunities.
Roberts & Robold, P.A.Paralegal
Apr. 2009 - Jul. 2015Orlando, Florida Area•Effectively navigated a diverse caseload, showcasing superior organizational and multitasking skills, resulting in an improvement in overall caseload management efficiency.
•Conducted meticulous means tests and conducted in-depth financial analysis to ensure accurate bankruptcy case evaluations, contributing to an increase in evaluation precision.
•Spearheaded the drafting of legal documents and played a pivotal role in trial preparation, directly contributing to favorable case outcomes with a 97%-success rate in court proceedings.
•Collaborated with lead attorneys to integrate innovative case management tools, enhancing overall efficiency and contributing to a seamless collaboration and synergy.
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