Kaz Rivera-Gorski - Management Consultant/Chief of Operations, Independent consultant

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Work Background

Independent ConsultantMarketing and Business Development

Sep. 2023United States

Further AdvisoryManagement Consultant

May. 2023 - Nov. 2023Greater Philadelphia

Mindfit ProgramFractional Chief Operating Officer

Jan. 2023 - Jun. 2023

Lee Hecht HarrisonSenior Vice President, Talent and Leadership Development

Jan. 2018 - Dec. 2022Greater Philadelphia AreaIn this role, I sourced, managed, and expanded large enterprise client accounts, including Fortune 500 companies for executive coaching and leadership development in industries ranging from multinational telecommunications conglomerates to financial and credit services and healthcare organizations.

Penn Medicine (University of Pennsylvania Health System)Organizational Development and Leadership, Patient Experience

Jan. 2014 - Dec. 2018In this role, I leveraged my extensive change management expertise to improve the customer experience through the identification and implementation of new strategies, processes, and procedures. One of my greatest achievements during my time here was collaborating with a team of consultants to design several centralized online learning curricula and toolkits to support our Centers of Excellence for Organizational Change and Customer Service Excellence and to provide additional learning opportunities, support, and resources for over 40K staff.

The North Highland CompanyPrincipal Consultant

Jan. 2012 - Dec. 2014Greater Philadelphia AreaIn this role, I served as a Project Manager and Change Management Leader for a Global Enterprise Life Sciences organization, leveraging the nationally recognized Prosci change management approach to manage the implementation of product lifecycle management strategies.