Ocuco LimitedProfessional Services Engineer
Jul. 2007 - Oct. 2010Dublin, IrelandProfessional Services Engineer with Ocuco, an international software company dedicated to health care software and particularly related to the optical industry. My role included On-site Implementation, Customer Training, Support, Technical Documentation, and other tasks such as localisation, international collaboration. On-site delivery included a major UK chain over 1.5 years with 4 days on site per week, and further experiences in France, Spain, Italy and Mexico. This role was crucial to me gaining an on-site experience, learning to negotiate with customers, understanding face-to-face customer service, and delivering a professional service anywhere, any time.