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Work Background
MindsetCity CoLeadership and Career Coach
Jan. 2024Working with individuals seeking alignment in their work and life, Executives needing a leadership coach and guide, and those starting their own business.
I work 1:1, in group settings, and directly with companies facilitating workshops and retreats.
I can help you reach the next level and living true to your purpose!
www.mindset-cityco.com
MAC Morish Aviation ConsultantDirector of Business Development and Operations
Nov. 2023Flight Safety Training and Hypoxia Training is offered.
Working with the owners in overseeing all business operations: grants and contracts, budgets, marketing, client aquisition, equipment procurement, etc.
Start up environment.
FreelanceHealthcare Consultant
Nov. 2023Areas of expertise: *Clinical operations
*Clinical research
*Provider Relations
*Patient Experience
*Academic medicine centers
*Ambulatory centers
*Hospitals
*ALL THE RED TAPE in operations
*Everything in between Contact me today to get your organization to the next level
The University of Texas Southwestern Medical Center at DallasDepartment Administrator - Clinical and Research
Jul. 2018 - Feb. 2024Dallas, TexasStrategic Leader overseeing the operations and fiscal management of two departments, the clinical department of Physical Medicine and Rehab and basic science department of Physiology. Physician faculty - 70, PhD faculty - 25, staff - 120. Responsible for 5 outpatient clinical sites in collaboration with hospital services, Parkland Hospital and Health System, and Children’s Medical Center. Manages multiple budgets: minimize variances to various funding sources such as state funds, medical group/clinical revenue, endowments, federal and non-federal research projects. Develops improvements to policy and procedure, enhances clinical productivity and template utilization, partners with clinical liaison teams for community outreach and referral management. Collaborates with the department Chairs and Executive Leadership with the O’Donnell Brain Institute for both clinical endeavors and generating research proposals: Neurology, Neurosurgery, Psychiatry, Physical Medicine and Rehabilitation, Neuroscience. Champion for Change: leader for IT upgrades and enhancements, such as transition from general ledger to chart of accounts, Peoplesoft 2.0 upgrade, transition from Hyperion to Adaptive Budget system, and transition in timekeeping systems. Leader of People and Self: takes time to understand people, identifying strengths and leveraging within the team framework; builds relationships across tiers, coaching employees and self towards full potential while building the fabric of a healthy culture.
The University of Texas Health Science Center at Houston (UTHealth)Senior Administrative Manager, Advanced Heart Failure and EP Heart
Nov. 2015 - Jul. 2018Houston, Texas, United States*Responsible for the daily operational, financial management, and business forecasting of an academic department of 100+ staff and faculty.
*Ensures compliance to the fiscal, budgetary, personnel, and operational systems established by the University of Texas, Advanced Cardiopulmonary Therapies and Transplantation Department, The Advanced Heart Failure Program, and research grant guidelines.
*Manages the Human Resources activities for direct reports and staff in regards to: recruiting and selection, Visa applications, hiring, performance improvement plans (PIP), termination, FMLA, on the job training, professional development, mentoring, counseling, performance evaluations, monthly one on one meetings and all staff meetings, and salary plan.
*Manages the Faculty recruitment process from marketing, interviewing, offer negotiations, credentialing, relocations, and facility orientations.
*Manages faculty and staff files, as well as weekly time reports, vacations, sick leaves, and time and effort reports.
*Reviews and obtains necessary approvals for all personnel action forms regarding appointments, promotions, separations, salary actions, fund source changes, and other types of personnel action.
*Monitors travel, purchasing, payroll, timekeeping, contracts and grants.
*Maintains departmental equipment and assets and conducts annual space surveys.
*Manages and coordinates the daily activities of the department through 8 administrative staff.
*Serves as an internal and external liaison for the department to provide and ensure a smooth, efficient, and appropriate flow of information.
*Main point of contact regarding questions on departmental, institutional, and Memorial Hermann service line and system policies and procedures.
*Assists the financial analyst in the preparation of the annual budget, cost studies, and provides management reports reflecting FY trends.
MD Anderson Cancer CenterOperations Manager, General Internal Medicine
Feb. 2014 - Nov. 2015Houston, Texas AreaAssist Department Administrator in operations for 70+ personnel.
Faculty: recruiting, credentialing, evaluations, scheduling, promotion applications.
Classified: hiring, realignments, career progression
Department: space planning, Visa applications, educational programs 7 FTE direct reports.
MD Anderson Cancer CenterPatient Advocate
Nov. 2012 - Feb. 2014Department of Patient Advocacy and Guest Relations*Liason between the patients and the institution
*Met with patients and provider teams to manage conflicts, coordinate care, and promote MDA core values
*Ensured high quality standards for care and patient satisfaction in clinics: Radiation/Proton Therapy, International Cancer Assessment Center, and Melanoma/MOHS
*Partnered with Survivorship in the Clinical Effectiveness and Safety projects
*EHR Epic Champion
US Navy ReserveLieutenant | Healthcare Administrative Officer
Dec. 2011 - Jul. 2021Dallas/Fort Worth AreaProudly served 9.5 years with the US Navy Reserve in quickly advancing and progressive roles, providing leadership to clinically oriented units and active duty medical treatment facilities. Specialty training as a Plans Operations and Medical Intelligence (POMI) Officer overseeing medical evacuation planning and tactical placement of treatment areas and building relations with foreign ally country representatives. Strategic modelling for higher survival rates of service members. Notable Roles:
Administrative Medical Officer for a 100-member forward operations reserve unit, coordinating medical readiness taskers and pre-deployment processing.
Administrative Officer (AO) for 60-member medical unit, coordinating performance evaluations, weekend reports regarding # patients seen and treatments given, and developing training curriculums for sustained readiness.
Assistant Officer in Charge (AOIC) of a 70-member medical unit, coordinating monthly drill schedules, certification renewals, trauma casualty care courses, triage simulations, physical health assessments, applying and filling job billets, career progression tracking, and mentoring junior officers.
Healthcare Administrative Officer for a 130-member medical unit, organizing promotion packets, annual evaluations, end of drill reports, manpower and job billeting
Annual Training Positions: POMI, Global Health Initiative Officer, Manpower Officer, Medical Logistics Officer, Patient Administrative Officer.
MD Anderson Cancer CenterLEAN Kaizen Intern - Part time Project
Aug. 2011 - Dec. 2012Reducing time waste in clinical operations of Cancer Prevention Center
MD Anderson Cancer CenterQuality Improvement Intern - Part time Project
Aug. 2011 - Dec. 2011Joined the Quality Improvement Department and Institute for Cancer Care Excellence (ICCE) with the Time Driven Activity Based Costing (TDABC) ongoing pilot study of whether this quality tool will be utilized system-wide. Isolating Head and Neck patients' journey through their interactions at MDAnderson, we are process mapping each service line and working with the Business Analysts to estimate the cost of each activity.
MD Anderson Cancer CenterCancer Prevention Research Coordinator, Epidemiology
Jun. 2011 - Nov. 2012MD Anderson Cancer Center*Recruit patients in the Melanoma, Head and Neck, and Gastrointestinal clinics
*Coordinated the study databases
*Managed clinical recruitment team using LEAN principles
*Developed new strategies to identify patient qualification
*Participated in MyMentoring on a biweekly basis for career development and increase job performance
*LEAN certified
*Completed Fundamentals of Quality Improvement Certificate
MD Anderson Cancer CenterResearch Interviewer, Epidemiology
May. 2008 - Jun. 2011Cancer Prevention, MD Anderson Cacner CenterNetwork with outpatient clinics to recruit patients for epidemiological studies for cancer prevention efforts, trained in phlebotomy to obtain blood samples
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