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Network Power<100 people
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💬100%
Customer Service
📋100%
Assistant
🖥️100%
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Work Background
ClairvoyixSenior Manager, Client Success
Oct. 2024Dallas/Fort Worth Area
delegatedDirector of Customer Success
Dec. 2019 - Sep. 2024Remote Develop, lead, and coach a remote-based team responsible for ensuring superior administrative support and stellar customer service. Act as a strong advocate for the customers we serve while providing a deep commitment to our team and our services at Delegated.
Hotel ResourcesDirector of Training and Development
Mar. 2014 - Sep. 2019Dallas/Fort Worth AreaDevelop, revise and execute training programs for in-person, web-based and online, self-directed formats. Research emerging industry trends, new technologies, concepts and techniques to update current training curriculum as appropriate. Track training results, costs, effectiveness and feedback for training programs. Oversee and manage all training activities internally and for company clients.
Red ButlerRed Butler
Jan. 2012 - Dec. 2019Remote Manage remote team of Dedicated Virtual Assistants and Virtual Support Assistants to ensure the successful development of their job responsibilities through coaching, training programs, mentorship, and advocacy across varying needs of each assistant
Hotel ResourcesDirector, Internet Research Operations
Jul. 1998 - Mar. 2014Supervise remote staff. Indentify marketing trends in geographically diverse locations to target lead resources. Design, coordinate and launch marketing campaigns based on client needs. Assist clients in determining best use of marketing dollars. Responsible for database management and maintenance, as well as providing sales and marketing support for the hospitality industry.
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