Matthew Turel

Global network operations supervisor @AJG

Tech SupportSystem Analyst✔️ IT

Matthew Turel is a highly experienced and dedicated professional, currently serving as the Global Network Operations Supervisor at AJG Company. With extensive knowledge in network operations and information technology, Matthew has contributed significantly to the company's success. His role involves overseeing global network operations, application and system support, and ensuring maximum uptime and system stability. Matthew's expertise also includes project management, system administration, and troubleshooting. Known for his strong leadership and problem-solving skills, he is instrumental in maintaining the efficiency of AJG's global network operations center. Prior to joining AJG, Matthew honed his skills in datacenter operations continually demonstrating his ability to improve system functionality and productivity.

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Work Background

GallagherGlobal Network Operations Center Supervisor at Arthur J. Gallagher and Co.

Dec. 2017Rolling Meadows, IL

GallagherNetwork Operations Analyst

Sep. 2012Itasca, ILI worked as a key member to build a Network Operations Center (NOC) through the development of support and process documentation as well as working with other IT support groups to maintain and streamline operations. I trained and developed new staff on NOC and corporate IT operations. I provide centralized monitoring of the enterprise network and infrastructure environment, driving issues to resolution while coordinating other IT support groups and vendors. I provide front line troubleshooting of the network and server infrastructure, investigating network stability with the Cisco equipment and application and hardware support with Windows Server environment.

SingleHop, Inc.Data Center Technician - Dedicated Server Support

Dec. 2011 - Sep. 2012Elk Grove Village, IL• Installed and configured Linux/Windows Server operating systems and server hardware components. • Set up, installed, and migration of physical servers. Raced and stacked hardware in accordance with client requests and orders. Cable management. Ensured that all industry-wide and/or client standards are met. • Performed equipment audits on set intervals to ensure accuracy of asset documentation. Performed physical inspections of equipment on set intervals for proactive remediation (e.g. identify and report on equipment single-threaded power, "red lights” on equipment, non-remote connectivity).