Ana Spolaore - Senior Product Manager, ArcTouch

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Work Background

ArcTouchProduct Consultant - Digital Products - Apps - Websites

Jul. 2022Florianópolis, Santa Catarina, Brazil · RemoteGroup Product Manager / Product Consultant responsible for Product Strategy, UX Design and Software development for digital products including apps, and websites leading a global team located in the United States. SAFe Certified Product Manager with proven track record scaling agile frameworks, defining roadmaps, epics, stories and managing backlog of digital products according to client objectives

BitsoGroup Product Manager - Growth - User Experience - Financial Services

Sep. 2021 - Jun. 2022Florianópolis, Santa Catarina, Brazil · RemoteGroup Product Manager responsible for scaling revenue and user growth focused on data analysis and digital experience for the largest crypto exchange platform in Latin America. Interim Head of Product working closely with C-Level responsible to open new ventures for monetization including financial services for the Latin America region. Responsible for setting business OKRs, KPIs and objectives managing 4 squads of Product Managers, Data Scientist, Business analysts, Researchers, UX UI designers and developers measuring achievement of product revenue and digital experience.

BitsoGroup Product Manager - Master User Crypto Exchange Platform - Bitcoins

May. 2021 - Jun. 2022Florianópolis, Santa Catarina, Brazil · RemoteGroup Product Manager responsible for launching the Master User Crypto Regional Exchange platform including the listing of more than 20 Bitcoins for Bitso in Brazil. Responsible for managing 4 product teams, focusing on discovery, concept launch, and growth of crypto borderless, secure, and easy-to-use financial products for traders. Collaborated closely with business architecture, marketing, and engineering to strategically develop and maintain the product vertical, ensuring a substantial impact on user satisfaction. Worked in tandem with the UX team to meticulously craft and deliver a product that not only meets user needs but also aligns seamlessly with the overarching business objectives, emphasizing excellence in every aspect of the user experience.

ZENVIASenior Product Manager

Jun. 2020 - Jan. 2021Porto Alegre, Rio Grande do Sul, Brazil Senior Product Manager responsible for the strategy and launching for data solutions to communicate, engage and support customers through different channels like SMS, WhatsApp Business, telephone, Facebook Messenger, Instagram, Web Chat and RCS. Collaborated with Engineering, UX, Business, and Marketing teams to innovate and enhance existing products or introduce new ones. Developed the product roadmap, outline key epics, and proficiently manage the product backlog, all while aligning with strategic business objectives and consistently delivering value to the customer.

Dell TechnologiesProduct Manager

Jul. 2016 - Jun. 2020Porto Alegre Area, BrazilSenior Product Manager - Dell Technologies (DFS Business Process Analysis) Senior Product Manager responsible for Business Process Analysis for Dell Financial Services (DFS), overseeing operations in the United States, Canada, Europe, Asia, and Oceania. Collected and analyzed functional and non-functional requirements for financial investments, proposing enhancements to legacy systems. Managed team Roadmap and Backlog, assessed business requirement complexities, and prioritized sprint distribution. Defined agile team speed based on technical capabilities and past performance.

Dell TechnologiesSenior Software Engineer, Dell Financial Services

Jul. 2012 - Jun. 2016Porto Alegre, Rio Grande do Sul, BrazilSenior Software Engineer, responsible for integrations in Dell's Financial Services division using SOA and Java. Specialized in enhancing and maintaining legacy systems at DFS. Collaborated with global teams, engaging in official English communication.

Polícia Civil do Rio Grande do SulInternship: Front-End Developer/Web Designer - Civil Police Department

Mar. 2009 - Mar. 2010 Created HTML and CSS websites, incorporating JavaScript and database persistence. Proficient in image manipulation using Adobe Photoshop and Fireworks.