Amanda Monteiro - Director Revenue Operations, SS&C

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Work Background

RevOps Co-opMember

May. 2023

InspectorioDirector Revenue Operations: GTM Process Design and Execution

Dec. 2022 - May. 2023

Bridge PartnersSr. Consultant (Microsoft Corporation - Sustainability Team)

Jan. 2022 - Dec. 2022Content coordinator for the 2022 Microsoft Sustainability Report Program Manager of the Microsoft Customer Sustainability Inside Series Program Manager of the CELA Sustainability Champions Network

Tiradia CorkCo-Founder

Aug. 2020Norwalk, Connecticut, United States

Bridge PartnersSr Consultant (Microsoft Corporation – Global Account Management Delivery Team)

Aug. 2020 - Jan. 2022Rhythm of Business Manager for 30 + global calls Program Manager for the Leadership Training for People Management Program

VINT CreativeDirector Of Business Operations

Jan. 2020 - Mar. 2020Seattle, Washington, United States

SkyKickSales Operations Manager

Oct. 2017 - Dec. 2019Seattle, WA➤ Successfully coordinated with various departments to drive decision making, including Business Development, Finance, Engineering, CTO, Product, COO, Support, Sales, Distributors, and Partners. ➤ Driving billing process implementation, strategic/tactical reviews, process improvements, go-to-market, and process optimization, while picking up parts of the business that most find to be "the ugly stepchild", and expertly making sense of these. ➤ Standardizing billing processes, contributed to requirements for billing data warehouse, and enabling billing support internally and externally, as well as standardizing pricing operations in coordination with the Controller, CTO, and Sales leadership. ➤ Developing, launching, and owning various other projects related to the Sales processes, optimizing for operational excellence and enabling the business to scale, while working cross-group to develop, launch, and execute pricing strategies. ➤ Collaborating across multiple groups to maximize Sales productivity through efficient processes, analysis, and data driven decision making, as well as producing field empowerment models to maximize Sales effectiveness and velocity. ➤ Successfully managing the Deal Desk strategy, processes, and supporting infrastructure, using data to drive continuous improvement on response time and win rate, while owning a win vs loss review process. ➤ Providing analysis of key sales data by the executive team and other groups who impacted and were affected by the Sales teams, as well as ensuring departments across the organization received actionable feedback, driving continuous improvement to resources which affected Sales. ➤ Effectively project-managing a continuous $1.5MM internal office renovation, including directing the Construction team, Architect, Project Managers, Landlord, Realty Broker, C-Suite, Controller, and Internal stakeholders.

SkyKickSr. Sales Operations Analyst

Mar. 2016 - Oct. 2017Seattle, WA➤ Directly reported to the COO and liaised between Business Development, CTO, Sales, Product, Marketing, and Technical Support executives, as well as served as the point of contact for Partner or Vendor escalations related to billing and sales. ➤ Designed and provided direct input for a custom Vendor Portal interface for access to key accounts, along with billing and sales-related information, while working in conjunction with the CTO. ➤ Effectively managed and maintained the Global Aged Receivables and Aged Receivables processes, and developed processes for the Monthly Billing procedures, as well as oversaw the Finance Team's execution of the monthly close. ➤ Developed and communicated forecasts and sales reports across teams, while also conducting research, staying up-to-date on the latest trends within the industry in order to incorporate them into sales plans. ➤ Created metrics to analyze current sales tactics and operations within the company, as well as monitored external data feeds, interfaces, and reports, reviewing data to identify trends, validate inputs, and discover new findings. ➤ Successfully coordinated and executed 2016-2018 company events in conjunction with the Event Committee.

Indeed.comSales Specialist – Agency Relations

Oct. 2014 - Oct. 2015Stamford, CT➤ Conducted monthly sales meetings for the worldwide sales organization of over 500 employees, covering the US, Canada, EMEA, and APAC regions, while monitoring information regarding industry news, market research, and trends. ➤ Received a promotion to Sales Specialist of Agency Relations in October 2014, directly reporting to the Senior Director of the US Agency Relations and ensuring timely responses to business inquires ➤ Oversaw onboarding of all Agency Account Managers and communication of best practices for working with Sales Support, as well as developed all client facing collateral including performance reviews, and strategic solutions and optimization through in-depth CRM analysis. ➤ Mentored 2 Sales Support Coordinators daily to understand how to navigate a new role with existing processes, taking into account their personal and professional differences.

Indeed.comSales Support Coordinator

Jun. 2012 - Oct. 2014Stamford, CT➤ Came aboard as the Sales Support Coordinator, designing and developing sales presentations for National Accounts and Agency Relations teams, successfully selling to F500 and F1,000 clients ➤ Strategically collaborated with Sales Analysts on reports, tracking the activity of various verticals that rolled-up to the VP of Sales for actionable decisions. ➤ Assessed, gathered and distributed information regarding industry news, market research and trends via email and the company’s internal wiki ➤ Partnered with cross-functional teams to achieve maximum sales profitability, growth, and account penetration within the region or market segments