Jacob Klaus - IT and Marketing Director, Meridian Adhesives

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Work Background

Independent Consultant

Nov. 2023Florida, United States

Meridian Adhesives GroupDivisional Marketing Director

Oct. 2020 - Nov. 2023Pompano Beach, Florida, United States● Took charge of the budget and campaign strategy for 3 companies in the division, reporting monthly results to the Board of Directors and increasing brand impressions by over 300% with nominal spend ● Optimized the impact of digital marketing strategy and campaigns for the Infrastructure Division of the investment platform holding Adhesives Technology. ● Reported jointly to President of Adhesives Technology Corp and Director of Communication of Meridian Adhesives. ● Managed massive pricing revision project, alleviating rising cost impact of global supply chain issues affecting the industry. ● Renegotiated a non-compete clause with the national digital agency, allowing the parent company to leverage services for the global electronics division. ● Improved efficiency of department productivity and reduced third party spend through strategic human resources management.

Adhesives Technology Corp.Director of IT

Jan. 2012 - Oct. 2020Pompano Beach, Florida, United States● Optimized a $350,000 IT budget and a $450,000 marketing budget. ● Oversaw ~$200,000 spend on digital ad spend ● Yielded an 80% reduction in telecommunications expenses. ● Generated a 500% boost in network performance. ● Spearheaded conversion of sister company from QuickBooks to ATC’s ERP/MRP system, processing 100% of orders within 11 days of the projected go-live date. ● Improved RTO by weeks, reducing potential data loss from 24 hours to 7.5 minutes while increasing available recovery points from 1 to 600. ● Fueled a 30% YoY growth in overall web traffic during the pandemic downturn by leveraging platforms such as Google Paid Advertising, LinkedIn, YouTube, and Mailchimp. ● Upgraded IT infrastructure from a problematic network consisting of daisy-chained consumer switching and antiquated onsite PBX to a 99.9% uptime network using Cisco switches/VOIP. ● Completed project at net-0 cost to company through copper phone and Internet elimination. ● Limited any full disaster-based loss to 7.5 minutes of data by improving the Built Backup and DR plan for 50-100-person manufacturing company. ● Reduced incident recovery time from days or weeks to minutes or hours, allowing for file-level recovery in 30-minute increments. ● Spearheaded ERP Conversion for discrete manufacturing facility from limited AIX-based platform to comprehensive SQL-based ERP system (Process Pro). ● Managed and configured multiple Watchguard Firebox firewalls, including mobile SSL VPN tunnels and Branch Office VPN (BOVPN) connections. ● Decreased overhead and created backup and DR opportunities by upgrading servers from Server 2003 to virtualized environments on Dell PowerEdge servers using Hyper V. ● Vetted and implemented a BI tool for interactive data drilling, allowing executives and managers from every department self-service insight into their departmental data. ● Garnered promotion to Director of Information and Marketing Technology following the 2018 acquisition by PE firm

Klaus ConsultingIndependent Information Technology Consultant

Jan. 2001 - Jun. 2012Montana, United States● Expanded client base from 0 to ~30 significant recurring clients over 10 years with zero dollar advertising budget. ● Achieved 99% network uptime utilizing IPSEC VPN tunnels over cable in addition to DSL service provided by rural telephone cooperatives. ● Launched a startup company, building all infrastructure from the ground up. ● Designed and implemented a statewide WAN for agricultural corporations spanning 6 locations during a period of dramatic growth. ● Took charge of network consultation, network design (LAN/WAN), and network installation. ● Handled all aspects of hardware procurement, hardware sales, and software consultation. ● Oversaw desktop hardware upgrades and repair, data migration, data recovery, email support, operating system upgrades, and network security. TECHNOLOGIES Windows Server 2008, 2012, 2016 • Microsoft SQL Server 2008, 2012 • Dell PowerEdge Servers Microsoft Windows Hyper V • Bartender 2012, 2016 • Microsoft Office 2007, 2012, 2016 Rackspace Hosted Exchange 2010 • Unitrends Backup & Disaster Recovery • Power BI KnowBe4 Penetration Testing/Security Training • Process Pro ERP/MRP • WordPress Halo Business Intelligence • ShoreTel Administrator/Communicator WatchGuard XTM Series Routers

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