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Network Power<100 people
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IT
👍100%
Sales & BizDev
🐦100%
Design
Geos
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United Arab Emirates
Work Background
SEASONALITY LTDConsultant & Advisor
Jan. 2023Maidenhead, England, United Kingdom · HybridFrom Start-up to Scale-up: Crafting a Vision for Growth 🚀 In the dynamic landscape of our journey, we're poised to embark on a remarkable transformation. Over the next three years, we have a clear roadmap to elevate Seasonality LTD. Our focus is unwavering – operational efficiencies and cost savings are at the heart of our strategy. We're streamlining processes, leveraging technology, and optimizing resources to maximize productivity and drive sustainable growth. By doing so, we'll not only enhance our bottom line but also ensure that our operations are finely tuned for the challenges and opportunities that lie ahead. But it doesn't stop there. As we evolve, we're constantly exploring new business opportunities. We're pushing boundaries, seeking fresh avenues to expand our reach and diversify our offerings. Our commitment to innovation & and adaptability is our driving force to serve our customers. Join us on this exhilarating journey as we transition from a promising start-up to a thriving scale-up. Together, we'll shape the future and unlock a world of possibilities. Stay tuned for what's next! 🌟 #StartUpToScaleUp #ThreeYearPlan #OperationalEfficiency #CostSavings #NewOpportunities"
DepopTechnical Programme Manager
Jan. 2022 - Nov. 2022London Area, United Kingdom
Next 15Head of Delivery
Oct. 2021 - Jan. 2022London, England, United Kingdom
GainBaseStrategic Operations Consultant ( Part-time contract )
May. 2021Providing strategic advice and identifying tactics to build and optimise scalability and growth by evaluating Gainbase business needs.
Motion LTDOperations and Strategic advisor
Apr. 2021 - Jun. 2022Providing consultancy and advisory (temporary) providing guidance on growth strategies. Mentoring and coaching individuals on operations and project management methodologies and tactics
Fable DataDirector of Organisational Development
Apr. 2020 - Apr. 2021Initially focussed on building the operations and tools to enable organisational growth. Subsequently expanded the role into looking at initiatives around organisational dev spanning across people, process, and infrastructure. After building the operation, processes, and tools foundations for Fable to grow, I looked into ways to develop the organisation leading on the people, process, and infrastructure. - Established and maintained a culture of continuous feedback and business improvement resulting in better collaborations among teams
- Created business growth strategies and implemented tactics to enable growth doubling in size year on year
- Defined and implemented company internal communications strategy to support both the business and employees resulting in a more streamlined communication process and managing expectations
- Sourced third-party suppliers and negotiated terms of business to support the business strategic partners into the business to ensure support in business-critical areas such as legal, HR, and recruitment. - Ensured required policies and insurances are in place for maintaining a safe and productive work environment, including remote working. - Developed and implemented all operational systems and procedures including employee handbook, associate job descriptions, incentive programs, and the correct policies to protect to give clarity to the business and the team. - Embedded the organisational culture within our systems and processes, internal communication, and engagement initiatives. - Managed the HR, talent acquisition, retention and learning, and development program requirements resulting in having the right talent in place for Fable’s growth - Developed our ‘Know-How’ information sharing capability between team members which facilitated the onboarding process of new employees - Supported and fostered employee wellbeing resulting in a positive employee experience.
Fable DataOperations Director
Mar. 2019 - Apr. 2020London, United KingdomCreated strategies and implement tactics to ensure the right process, tools, system, and communication channels are correctly set up. This resulted in Fable growing from just 4 staff to 12 beginning of 2020 and strong 30 in March 2021. Implemented and managed company and team Objectives and Key Results (OKRs) resulting in the whole company focussing towards a set goal avoiding loss efforts. Introduced the agile methodology from the get go at Fable development and tech team, which has helped to escalate the product development, resource planning, prioritise products and projects. Ensured robust process to attract talent and expertise needed at the right time, which links back to talent acquisition, learning and development and external resource requirements.
Velocity PartnersSenior Digital Project Manager
May. 2015 - Mar. 2019Content marketing agency. Successfully implemented collaboration tools to manage projects to achieve project and operations efficiency. Managed all agency projects with in-house creative team and internal developers. Reported to Operations Director, 50+employees. - Coordinated multi-discipline teams which included strategy, creative, user experience and design, content creation, digital development and quality assurance, resulting in projects running on time and budget. - Introduced collaboration tools and implemented processes to gain efficiency resulting in an increase in net operating profit. - Empowered the development team to innovate resulting in new digital formats created for client like Xerox, motorola and hubspot among others - Developed project definitions to include validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources that helped to manage expectation and clear responsibility and accountability to everyone involved in the projects - Produced proposals and pricing models to ensure that net operating profit of at least 40% is met.
Tracepoint MarketingSenior Operations Manager
Jun. 2014 - Apr. 2015B2B Tech marketing automation agency. I implemented a value based pricing strategy and rolled out a standardised margin analysis process to hit the required delivery and net operating profit targets. As a result, projects hit the minimum 40% net operating profit target and enabled Tracepoint to forecast, monitor and plan ahead with confidence. Reported to the Managing Director, 10 employees - Standardised margin analysis process to achieve time and net operating profit targets. - Coordinated project budget estimates including employee time and direct costs. - Sourced third party suppliers and negotiated terms of business. - Developed and implemented all operational systems and procedures including employee handbook, associate job descriptions and incentive programs.
putitoutSenior Digital Project Manager
Sep. 2013 - Jun. 2014Independently owned digital production company. We work with London’s top advertising, digital marketing and PR companies to create web and mobile applications. Employ over 60 full-time staff across our 2 offices located in London, UK and Lahore, Pakistan. The London office is principally committed to client-facing project management, business development and design, while the Pakistan team are responsible for technical delivery (coding and testing).
FreelanceProject Manager
Jun. 2013 - Sep. 2013London, United KingdomHelp clients exploit the latest technological developments to project manage workflow and workloads with the concept that: "System should work for you and you for the system".
Maintenance Management LimitedProject Manager/ Customer Liaison Manager
Sep. 2011 - May. 2013Milton Keynes, United KingdomMML is a UK based company who provides analysis and solutions on how to manage the maintenance, compliances hence providing huge savings for the retail industry in the UK and FRANCE. I am mainly involved with the French clients such as AUCHAN, SIMPLY MARKET and other subsidiaries companies of the AUCHAN Group. With operational and managerial experience to expertly face and complement a forward thinking, with: Business Development, Customer Support, Project Management, Account Management, Technical Implementations, Negotiation and Recruitment skills. Account management and business development
• Identify key players within the clients hierarchy to develop business relationship
• Hold frequent meetings in UK and France to keep all clients updated on the progress of all projects
• Grow clients’ accounts by identifying areas for improvement and streamline activity
• Constant identification of cost saving areas for the clients and business through the implementation of new procedures
• Identify potential new services for MML and manage pilot scheme projects for appropriate costing of the service to clients Software project management
• Identify software developments to accommodate client requirements to streamline procedures
• Produce project definitions to include validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources • Project manage the implementation of new developments Operational and service delivery management • Manage call centre teams based in UK and France to make sure that all service level agreement are achieved
• Manage operational budget to keep within the profit and loss target
• Identify, organise and deliver training to clients and team members (train the trainer concept)
• Produce management reports to the on-going activity of the call centres
• Provide analysis from data available to identify cost saving areas for the client • Identify and implement streamlined processes
RPS GroupProject & service delivery manager (Interactive Risk Management Software and E- Marketing Software)
Oct. 2008 - Sep. 2011London, United KingdomBHI is an Interactive Risk Management customised, web driven, Health & Safety, Risk Management system. The easiest way to manage and assess Health & Safety risks, comply with EU and UK legislations and reduce costs.
Health & Safety advice at the touch of a button My role is to make sure that all our clients, consultants and administrators are well informed, trained and confident with the use of BHI. This role's main element involves software project management, from identification to implementation of changes and enhancements, with additional skills such as client management and resource management. I was also involved in introducing an e-marketing software with its integration to the existing CRM database. The role then evolved into the management of the software, from creation of e-marketing campaigns, brochures, feedback questionnaire hence generation potential leads to our Business Development Team.
RPS GroupBusiness Information Advisor
Jan. 2008 - Oct. 2008Abingdon, Oxfordshire, United KingdomThe Business Information Unit (BIU) at the Group's head office in Abingdon, England, works closely with key individuals around the Group to facilitate internal and external communication, business development, marketing advice and tender support. My involvement was mainly the maintenance and update of the intranet, providing training to the office managers and new employees, and providing supporting information & documentation for bids.
Jus + PlusDirector Of Operations
Jun. 2005 - Sep. 2007Montpellier Area, FranceThis was a start-up business project which helped me to gain valuable skills in project management and business development. Jus+Plus is one of the first Smoothie Bar set up in South of France, Montpellier. My role was to do a market research among the locals identify the best possible menu format, impliment a business plan and recruitment. Along with the roles mentionned above, I was putting in place a Business growth strategy with big shopping centre chains like Auchan.
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