Quail Creek Country ClubHuman Resources Director and Payroll Manager
Jan. 2023 - Sep. 2023Naples, Florida, United StatesAdvised on labor laws, regulations, and compliance requirements (e.g. FMLA, ADA EEOC, OSHA, Workers Compensation).
Developed and implemented strategies for new hires to have a successful career within our club. Developed New Hire Orientation Day, to ensure that employees step into their roles with a clear understanding of important polices and procedures. They are equipped to navigate difficult situations through essential training sessions, such as Harassment in the Workplace. Most importantly, they embark on their new journey forming new connections and friendships. Oversaw talent acquisition, hiring process, implemented on-boarding program for all new hires, performance management, knowledge of compensation structures, benefits administration, and incentive programs.
Monitored, and evaluated a staff of 200 employees, created and implemented employee satisfaction survey, workplace evaluation program for staff and administrators.
Provided dedicated guidance and coaching to managers and employees with specific focus on: employee relations, performance management, career development, hiring and retention, employee safety and training on workplace policy processes. Updated employee handbook, while negotiating employee benefits, implement open enrollment, staying on track with workers comp matters.