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Work Background
Human Resources Director
Pager ConsultingHuman Resources Director
Nov. 2023Naples, Florida, United StatesDeveloped and implemented sales strategies to generate new business and cross-sell insurance products. Conducted client needs assessments to identify coverage gaps and recommend appropriate insurance solutions. Responsible for P&L, maintaining operating expenses within the allocated budget, maximize resource utilization. Provide financial advice, and tax solutions to existing and potential clients, by listening and being empathetic in turn allowing for a 2% growth within the first year.
Human Resources Director and Payroll Manager
Quail Creek Country ClubHuman Resources Director and Payroll Manager
Jan. 2023 - Sep. 2023Naples, Florida, United StatesAdvised on labor laws, regulations, and compliance requirements (e.g. FMLA, ADA EEOC, OSHA, Workers Compensation). Developed and implemented strategies for new hires to have a successful career within our club. Developed New Hire Orientation Day, to ensure that employees step into their roles with a clear understanding of important polices and procedures. They are equipped to navigate difficult situations through essential training sessions, such as Harassment in the Workplace. Most importantly, they embark on their new journey forming new connections and friendships. Oversaw talent acquisition, hiring process, implemented on-boarding program for all new hires, performance management, knowledge of compensation structures, benefits administration, and incentive programs. Monitored, and evaluated a staff of 200 employees, created and implemented employee satisfaction survey, workplace evaluation program for staff and administrators. Provided dedicated guidance and coaching to managers and employees with specific focus on: employee relations, performance management, career development, hiring and retention, employee safety and training on workplace policy processes. Updated employee handbook, while negotiating employee benefits, implement open enrollment, staying on track with workers comp matters.
Human Resources Specialist 3 month contract
IndelibleHuman Resources Specialist 3 month contract
Oct. 2022 - Dec. 2022United StatesRecovery Hurricane Managed field and corporate staff of 300 English and Spanish speakers - involved in level 2 /3 background checks. Strategically placing employees where they would be most effictive while providing reassurance and guidance to the victims of Hurricane Ian. Co-managed time/ attendance, payroll, scheduling, corrective measure and terminations. Partnered with leadership on all HR related topics promoting cohesive, seamless business processes. Provided guidance/translation to residents affected by Hurricane Ian. Worked with DCF on staffing / training for the DSNAP program within the State of Florida.
Director of Human Resources and Payroll Manger
Envol BiomedicalDirector of Human Resources and Payroll Manger
Oct. 2021 - May. 2022Immokalee, Florida, United StatesAchieved a 2% turnover within the husbandry department. Created recognition and appreciation programs. Co-authored English / Spanish employee handbook, promoted training programs to strengthen promote from within initiative. Created organizational policies which fostered inclusion/ diversity initiatives. Implementation of new HRIS system (Paylocity to ADP) Created company social events, monthly birthdays, holiday festivities, potlucks. Participated in an I9 audit; providing all required documents pertaining to immigration. Monitored regulatory changes and provided analysis on their impact to the organization. Ensure legal compliance with federal and state employment laws, including but not limited to FMLA, EEOC, FLSA, and ADA. OSHA compliance, FDA compliance.
Multi Branch Human Resources Manager / Recuiter /Payrolll Manger
H&R BlockMulti Branch Human Resources Manager / Recuiter /Payrolll Manger
Oct. 2017 - Apr. 2021Naples, Florida, United StatesSupervised all aspects of multiple locations within Collier County, properly staffing by forecasting each location (using Workday to filter applications), sales, customer service. Lead investigations into employee grievances, disciplinary actions, workers compensation, unemployment, and wage garnishment. Worked with senior management to resolve issues. Created appreciation programs in addition to those established by corporate. This allowed for a more local level bonding. Monitored and approved staff time cards; using Kronos. Developed actionable business strategies, procedures and business plans that ensure alignment with short-term and long-term objectives developed in tandem with Regional Director. Conducted annual expectations and performance reviews for staff of 40 team members and developing corrective action plans if needed.
Director Human Resources and Operations
Enercon Group IncDirector Human Resources and Operations
Jan. 2006 - Jun. 2021Florida, United StatesResponsible for maintaining SAMS CAGE requirements. POC for development and maintenance of compliance policies and procedures globally and domestically; both sectors private entities and federal government. Lead the team responsible for all safety related matters. Sympathetic to cultural differences when providing traning abroad; in countries such as Budapest, Colombia, ABC Islands, Singapore, KSA, Angola, Bahamas, Germany, Egypt, Nigeria, Liberia, Kuwait. Organized all company social events. Created implemented company’s SOP, compliance policies and procedures, through written material, consistent training. Lead investigations into employee grievances, disciplinary actions, workers compensation, wage garnishment. Developed a global workforce strategy that aligned to the business’ long term plan. Ensure contract compliance with federal, state, global policies, minimizing legal and financial risks Conducted routing compliance reviews and audits to ensure operational adherence to regulations. Creating and implemented compensation packages, maintaining domestic and international tax/ fee filings records. Involved with administering department budget, presenting P&L per training presentation.. Maintain in-depth knowledge of legal requirements and recommended best practices related to day-to-day management of employees, reducing legal risks ensuring regulatory compliance, both state side and abroad.
Human Resources and Payroll Manager
J&P EnterprisesHuman Resources and Payroll Manager
Dec. 1997 - Dec. 2005Miami, Florida, United States
Contract Administrator
International Generating Company - InterGenContract Administrator
Jan. 1994 - Dec. 1997Cali, Valle del Cauca, Colombia
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