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Work Background
Infinite Computer SolutionsEnrollment and Credentialing Project Manager
Dec. 2024
Infinite Computer SolutionsPayor Connectivity Project Manager
Mar. 2024 - Dec. 2024
OptumScrum Master
Dec. 2021•Leading Feature development teams though Agile transformation in a SAFe environment<br>•Work with the Product team to organize/ prioritize the backlog and ensure stories meet INVEST criteria.<br>•Work with RTE to ensure alignment across the train.<br>•Inspire team to establish working agreements that foster growth, leadership, responsibility, and accountability.<br>•Facilitate scrum ceremonies within the sprint.<br>•Customize JIRA workflows and swim lanes enabling users to be able to view prioritized product backlog items from highest to lowest priority.<br>•Guide the team to solve problems rather than finding solutions.<br>•Coach the team on Agile, conflict management, mediation, as well as the values of Scrum to create high performance and cross functional teams.<br>•Work with Team leads to ensure successful code merge and deployments to higher environments, including release.
Blu OmegaHealthcare Integrity Project Manager
Dec. 2021 - Mar. 2024· Applied Agile Project management methodologies to spearhead multidisciplinary teams focused on developing and implementing advanced fraud detection systems within the healthcare sector, ensuring compliance with regulations including those set forth by the Centers for Medicare and Medicaid Services (CMS).
· Utilized robust data analytics to drive decision-making in fraud detection initiatives, aligning with CMS guidelines and requirements to optimize operational efficiency and enhance fraud identification and prevention measures.
· Successfully integrated cutting-edge technologies and tools into existing healthcare IT systems at Optum, ensuring alignment with CMS regulations and standards governing healthcare data privacy and security.
· Work closely with the teams and delivery/program managers to ensure visibility and resolution of technical and business impediments.
· Facilitated scheduling of work into releases coordinating various team development ceremonies.
· Successfully transitioning the scrum teams from Waterfall into an Agile Scrum framework/mindset.
WellStar healthcare systemProject Manager
Jan. 2019 - Dec. 2021• Managed end-to-end telehealth program implementations supporting health system telehealth market expansion, increasing remote care access across multiple service lines and facilities.
• Developed and maintained project plans, scope, timelines, milestones, and dependencies while coordinating cross-functional clinical, operational, and IT stakeholders.
• Facilitated stakeholder governance, status reporting, and risk mitigation to support leadership visibility and informed decision-making.
• Coordinated system integration testing, UAT validation, and go-live readiness for telemedicine platform deployments.
• Managed change control and priority adjustments during urgent healthcare demands while maintaining delivery schedules and project objectives.
• Tracked project performance metrics and captured lessons learned to improve future rollout efficiency and delivery predictability.
FirstLight Home CareScrum Master
Dec. 2017 - Jan. 2019· Acted as a servant leader and ensured adherence to scrum practices to continually improve team’s performance, value, and functionality delivery.
· Facilitated scrum ceremonies at regular cadence and ensured there’s full engagement.
· Lead and coached product owners on how to write good user stories that meet the INVEST criteria, story estimation and breaking down EPICs if necessary.
· Assisted development team in identifying, removing, and escalating impediments to solution manager if required.
· Created and maintained team’s work visibility using agile tools such as JIRA, version one, confluence, Plainview, and pivotal tracker.
DeverauxProject Coordinator
Mar. 2015 - Nov. 2017· Managed a cross-functional highly visible project that maintained focused, inclusive, and supportive learning of patient care, treatment, and staff training.
· Develop and maintain operation policies and procedure manuals that meet the requirement of the contribution agreement and accreditation standards.
· Completed documentation on project schedules with milestones and due dates.
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